[Resolved]  Olymp Trade — No promised Expert status

I don’t know what to do. On the one hand I like Olymp trade and how they are providing the forex services. I mean the conditions and especially the trading platform.

But on the other hand I wanted to have the Expert status cus the broker has just recently introduced increased profitability. So 90% is exactly what I was looking for, but I didn’t get it after I deposited my $500 as it was said in the blog.
I don;t want to think that Olymp tries to cheat people, but…
Was this information helpful?
No (0)
Yes (0)
Jan 19, 2024
Complaint marked as Resolved 
I read the status information again and it looks like I wasn't reading carefully. I was close to the truth but confused USD and USDT. In order to get Expert status you need to fund your account with 500 USDT. And it is important that it is a USDT account. Anyway now I have corrected everything and got the status I dreamed of. Great!
Olymp Trade customer support has been notified about the posted complaint.
Complaint comments 

Comments

Hello, Daas Vadekar.

Thank you for your interest in our status. The simplest way is to top up your account with the required amount:

• Starter — default status, no deposit necessary

• Advanced — you need to deposit at least $500/€500 or USDT 100 to your USDT account

• Expert — you need to deposit at least $2000/€2000 or USDT 500 to your USDT account

You can also upgrade your status by earning experience points (XP), which you can get by making trades on a live account and completing Trader's Way tasks. In your case, you have Advanced status, you will get a higher rate of return o[censored]p to 89% on two assets in Fixed Time mode.

Best regards, Olymp Trade team.
Olymp Trade Customer Care's response, Jan 19, 2024
Verified Support
Hello, Daas Vadekar.

We are so happy that we have been useful to you. We understand that sometimes there would be some confusion around trading. But we are glad that you have reached out to us. We are here to answer any question that occurs to you along your trading journey.

Please let us know if you have any further questions.
Best regards, Olymp Trade team.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Olymp Trade
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    79%
    Complaints
    1506
    Pending
    366
    Resolved
    1094
    Olymp Trade Phone
    +54 11 5917 5747 [Buenos Aires]
    +27 21 100 3880 [Cape Town]
    Olymp Trade Address
    James Street, Kingstown, , First Floor, First St Vincent Bank Ltd Building, , Saint Vincent and the Grenadines, India
    View all Olymp Trade contact information