[Resolved] Olymp Trade — @OlympTrade

[Resolved] Olymp Trade — @OlympTrade - Urgent Complaint

G Gangaraj K Oct 29, 2023 Nov 3, 2023 This thread was updated on Nov 3, 2023

I’m deeply disappointed with my recent experience on your platform. I made two trades today, investing 1000 INR and 500 INR each, which appeared to have crossed the desired mark for success. However, both trades inexplicably ended in losses, resulting in a total loss of 1500 INR. 😡 As a loyal and long-standing user, this incident has shaken my trust in Olymp Trade. I’ve always believed in the fairness and transparency of your platform, but this recent experience has left me frustrated. I kindly request a thorough investigation into these trades and a satisfactory resolution that includes a transparent explanation of the losses and, if necessary, compensation for my losses. 🙏 I’m hoping to see a swift response and resolution to this matter. Your platform’s reputation and trustworthiness are on the line. ⏳ #OlympTradeComplaint #TransparencyMatters #UnsatisfiedCustomer Was this information helpful? No (0) Yes (0)
Oct 29, 2023 Complaint marked as Resolved I’m deeply disappointed with my recent experience on your platform. I made two trades today, investing 1000 INR and 500 INR each, which appeared to have crossed the desired mark for success. However, both trades inexplicably ended in losses, resulting in a total loss of 1500 INR. 😡 As a loyal and long-standing user, this incident has shaken my trust in Olymp Trade. I’ve always believed in the fairness and transparency of your platform, but this recent experience has left me frustrated. I kindly request a thorough investigation into these trades and a satisfactory resolution that includes a transparent explanation of the losses and, if necessary, compensation for my losses. 🙏 I’m hoping to see a swift response and resolution to this matter. Your platform’s reputation and trustworthiness are on the line. ⏳ #OlympTradeComplaint #TransparencyMatters #UnsatisfiedCustomer Olymp Trade customer support has been notified about the posted complaint.
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Olymp Trade Customer Care

Nov 3, 2023

Verified Support

Hi, Gangaraj K.

Thank you for bringing this to our attention. We would like to solve the pending for you. To do so, please provide us with your account ID in the comments section. With it, we can track the case.

Waiting for your response.
Best regards, Olymp Trade team.

Olymp Trade Customer Care's response, Dec 28, 2023

Verified Support

Hi, Gangaraj K.

Thank you for reminding us about the case. We would like to take a look at both trades you mentioned. To do so, please provide us with your account ID in the comments section. With it, we can track the trades.
On the other hand, you can reach out to us at the Olymp Trade chat box.
Waiting for your response.
Best regards, Olymp Trade team.