[Resolved] Olymp Trade — Real hardships

[Resolved] Olymp Trade — Real hardships

A Aarav_Patel Sep 26, 2023 Sep 27, 2023 This thread was updated on Sep 27, 2023

You know why I adore working with this company? They have transparent objectives, plan for development and they never forget about their clients and ready to give them an aid regardless of how tough the situation is. Still, sometimes I have such hardships which I can't drown out. This is exactly such kind of situation. I realized that this "step-by-step" path to obtain a new status was tedious as hell, so I decided to pick a more convenient way to get maximum benefits. Yeah, the marketplace... That is, I thought like it would be way easier to issue a subscription on status rather than spending time accumulating these Xps. The point is when I tried so hard to find where to buy this subscription in their desktop platform, all my efforts were in vain. I couldn't do it whatsoever. Why did they promise me the otherwise? Was I misguided? Olymp trade, don't get me upset and vexed 😠 Was this information helpful? No (0) Yes (0)
Oct 3, 2023 Complaint marked as Resolved I must take my words back. Silly-head couldn't read terms and conditions attentively, lol. Thanks olymp trade for clarifying me on this matter, I didn't really know that the subscription could be issued only using web trading platform, not a desktop one. Now I know how to act. Olymp Trade customer support has been notified about the posted complaint.
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Olymp Trade Customer Care

Sep 27, 2023

Verified Support

Greetings, Aarav_Patel.

Thank you for taking the time to provide a comment, your opinion is valued greatly and it helps us maintain an excellent standard of service to our traders. We strive to provide the finest trading conditions including a strong platform, popular assets, useful customer support, and a quick withdrawal processing time. We are so happy that you agree with us.

Olymp Trade offers Fixed Time Trade, Stock, and Forex. They are interesting and promising trading modes. We think that with a little practice, you can be a pro trader in no time.

Regarding the subscription, we are glad to inform you that you can buy it on the “Market”. Please go to Market, then Trading Conditions. You will find a subscription for all statuses.

Best regards, Olymp Trade team.

Olymp Trade Customer Care's response, Oct 6, 2023

Verified Support

Greetings, Aarav_Patel.

We are so happy that we have been useful to you. We understand that sometimes there would be some confusion around trading. But we are glad that you have reached out to us. We are here to answer any question that occurs to you along your trading journey.

Please let us know if you have any further questions.
Best regards, Olymp Trade team.