[Resolved] Olymp Trade — Successful trading with Olymp Trade | |
After successful trading with Olymp Trade I had to make a bank withdrawal and before that I had to be verified. This was my first withdrawal from this broker, and I traded successfully and earned over $3, 000 in the first couple of months. After I sent all the documents, I was told that they could not accept them because of poor image quality. And I don't have a scanner, I can only take pictures on my phone. Yes, the quality is not good, I agree. I went to my neighbor's house, scanned it and sent it to them. This time they accepted. But I would like to avoid such situations in the future. Do I have to buy a new phone to trade with a broker? Was this information helpful? | |
Oct 17, 2021 Complaint marked as Resolved Thanks for the quick response. Yes, as I wrote before, the second time the test was successful. There were no problems with the withdrawal of the money. I think that so far I will not buy a new phone, especially the old one works well. When I make some money here, then we'll see. Olymp Trade customer support has been notified about the posted complaint. | |
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+54 11 5917 5747 [Buenos Aires]
+27 21 100 3880 [Cape Town]
James Street, Kingstown, , First Floor, First St Vincent Bank Ltd Building, , Saint Vincent and the Grenadines, India
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Thanks so much for sharing your experience with us.
Repeated verification may be requested under certain circumstances. For example replenishment from a new source, for security purposes, to change contact details. In some cases, a complete set of documents may be requested during re-verification.
We are sorry that the verification procedure has caused you inconvenience. Working on our platform involves working with complex technical elements. If you want, you can update your gadget. You can also re-verify in the same way as the first time.
Best regards, Olymp Trade team.