[Resolved] Olymp Trade — They didn't give me the bonus

[Resolved] Olymp Trade — They didn't give me the bonus

A Acarya H. Sep 17, 2023 Sep 18, 2023 This thread was updated on Sep 18, 2023

I was working so hard to collect those Experience Points and to progress to the next level. And finally, I reached that stage yesterday. I received a notification and they confirmed my progress on Traders’s way. Besides other perks, I was expecting to receive my well-deserved bonus as well. However, even though I received a notification that I progressed when I opened my account today there was no bonus at all. My account size was the same. Am I doing something wrong, or Olymp Trade didn’t keep their promise? Was this information helpful? No (0) Yes (0)
Sep 23, 2023 Complaint marked as Resolved Everything is fine guys, I totally messed up things 🙂 I was expecting a bonus but didn’t do my part of the job to properly inform myself about the rules and conditions. Let me explain the situation. I mixed up FTT and Forex trading. In FTT when you progress to the next level, you have promotion and benefits, but they come in the form of increased profitability. For example, my profitability with a starter status was something around 80% (not sure exactly), and now with an Advanced status, I have the opportunity to choose a maximum profitability of 89%. This is even better than any kind of bonus. If you follow your trading strategy and stay disciplined, your profits will become bigger and bigger with time. Olymp Trade customer support has been notified about the posted complaint.
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Olymp Trade Customer Care

Sep 18, 2023

Verified Support

Hello, Acarya H.

We really appreciate you taking the time to share your feedback. Traders’ Way has been a popular way to gain XP and maintain a high status. We are glad that you have enjoyed it.

We are just announcing the new system. In the near future, profitability will be increasing at all statuses. We have listened to our users' feedback and this new system will be very promising and rewarding.

If you are open to discussing your experience further, please call/email us.
Best regards, Olymp Trade team.

Olymp Trade Customer Care's response, Sep 25, 2023

Verified Support

Greetings, Acarya H.

We are so happy that we have been useful to you. We understand that sometimes there would be some confusion around trading. But we are glad that you have reached out to us. We are here to answer any question that occurs to you along your trading journey.

Please let us know if you have any further questions.
Best regards, Olymp Trade team.