[Resolved] Olymp Trade — What the hell is going on with stop loss | |
I got used to trade with this broker and believe that it's quite reliable and responsive one. In my opinion, brokers always should serve their traders, because trader are like children, while brokers are parents. This model perfectly describes the interaction between them actually. There is a quite responsive customer support which answer your questions and help you with issues 24/7. I really appreciate that, because sometimes I have issues. Recenlty, I couldn't understand why all my deals are opened with automatic stop-loss, I'm very pissed off, because I don't know whether it's a lag or maybe it's just a function, could anyone help me with, I have no idea at all. I start to think that this broker isn't as good as I described. Was this information helpful? | |
Oct 6, 2021 Complaint marked as Resolved I understood my bad actually. I guess I must be more attentive to detaisl when I fristly get acquainted with a broker. Everything is pointed actually, I didn't notice that I can turn off the automatic stop-loss in every opened deal. I want to note that it's quite useful. Olymp Trade customer support has been notified about the posted complaint. Verified Support Oct 04, 2021 Olymp Trade Customer Care's response Hi, Gauransh Banerjee!Thank you for sharing. Our priority is customer service, and we are thrilled that we have such a community! We are glad to hear that our support team has helped you solve your questions. We are also sorry that the deals situation has caused you inconvenience. Please specify your account ID or the email address that you provided during registration. We will check the information and provide you with a detailed answer on this issue. Best regards, Olymp Trade team. | |
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