[Resolved] Olymp Trade — Withdrawal money is not credited in my bank account | |
It is now two times when i didn't able to receive my money even after 14 days and banks are refusing about any kind of payment sent by you what should i do now this is a kind of worst service you give money they take it in just 5 minutes but when you withdraw it they say to wait till 1 to 14 days and after 14 days they say to talk to the bank but bank said that there is no kind of payment send by you your arn doesnt works too.. Worst refunding service and bo response from olymp trade. Was this information helpful? | |
Aug 9, 2021 Complaint marked as Resolved Olymp Trade customer support has been notified about the posted complaint. Verified Support Jul 13, 2020 Olymp Trade Customer Care's response Hello, Rqvi472!Thank you for keeping us informed! It may take from 1 to 30 days for the bank to process your transfer. If you see information in your personal account that the payment was successfully made, it means that we have sent the money and now the bank is processing the transfer. After sending the payment, it goes through several stages of processing. If the bank has not received the payment yet, then it is processed by the processing center. It is an intermediary between the platform and the bank. Don't worry, this is standard procedure. After the center processes it, the payment will be transferred to your bank account. Feel free to ask further questions. Best regards, Olymp Trade team. Verified Support Jul 15, 2020 Olymp Trade Customer Care's response Hello, Rqvi472's!Can you provide us with your account ID number or an e-mail address that you have used for registration? We will contact the support team and clarify the information about your withdrawal requests. Best regards, Olymp Trade team. | |
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