OM Logistics Complaints & Reviews

I booked one artical from (Tikri border) Delhi to salem at 15-6-17 LR No. 17049247. Article weight only 20 kg. He charged Rs. 1300.00. Every transport take only 600 to 700 only but he charged 1300. Why. And refund to us. I J.K.Industries supply of wooden handicrafts items south India. Your transportation charges very wrong and high. I booked in saharanpur Om logistic his charges very low. So plz refund my extra payment.

Dear sir,

Your service is extremely poor, even after informing urgency and paying you advance. You have failed to provide better service.

Today also as usual your people didn't pick phone & later someone picked ph [protected], and informed material still lying at pune chakan godown, even after one week.

Hence forth we will close / stop all business with om, if not recd. Feedback in one hours time.

Nitin dhiwar
Bufab india
+91 [protected]

We have made a small transportation from MUM warehouse to Kolkata Warehouse to fulfill a special order. But we were disappointed as they could not deliver it in sound condition to warehouse. Instated of applying fragile & handle with care stickers on it it was not handled properly. This is not the first time we are facing this it has happened in Chennai warehouse as well. Om logistics do not accept their fault of mishandling the product & instead make an argument & behaving in very inappropriate.

Total weight was787 kg they make charges for 2370 kg. from to gandhinagar and the rate was decided rs 5/- per kg for 787 kg and 7 cbm as per weight expected charges apporx.9000 and they charges us 17145.00 that is too high as per their given details
Transport name is ; om logistics ltd
Gr no. 13805972
The goods value is rs 32130.00 we checked other source full truck 17 fitter eicher freight from navaseva to gandhinagar is rs14000.00
From; tunwal electronics
E-91 gidc electronic estate
Gandhinagar
Pin code 382026
Mob; [protected]

Dear sir/mam,

Sovitron divinity lights company is the regular costumer of om logistics but om logistics late my shipment regularly
I am dispatch my material timely but my shipment late by om logistics
I will give some lr. number please tell me the reason of shipment late delivery
1.=14775677 dispatch date 1/8/2016
2=14775691 dispatch date 6/8/2016
3=14775721 dispatch date 21/8/2016
4=14775749 dispatch date 27/8/2016
Current shipment
5=1775789 dispatch date 9/9/2016

These all shipment are late deliver
Please give me the reason of late delivered material
*much more information please contact-[protected]
Vinay
Sovitron divinity lights
Faridabad

Dear sir/madam,

Our vendor has booked the material from khurja - uttar pradesh to nelmangla-karnataka wide your lr no:14611396 on dt:10.09.2016.
Now the material status is showing available at pune. why the material went to pune when it is booked to door delivery bangalore address?.
Also no one is suggesting from bangalore office how to collect the same from pune.

Since we required this material on urgent request you to please deliver the material with in day or two to our works.

Please look in to the matter and take immediate action in this regards.

Your immediate response in this regards much appreciable.

Regards,
Mahesh s. h
[protected]
[protected]@godrejbusbar.com

Dear sir/madam

my consignment no is 14578909, booked on 22.08.2016 from patana to pune but three carton which is very much important for us, but your dewas branch keep these goods from last almost 10-15 days in his godwon after calling so many times they send these goods but the supplier man is so rude, he don't know how to deal with customer . even till 6.30 he has not delivered goods our office time is 6.00 pm still we waited for him but after calling when he will he talked in very rudely manner. even your incharge is not responding in proper manner

we are your regular customer if you are providng such kind of services then we cant continue your services even we will not recomeend your services to anyone.

thanks

nilesh
nex-pune

G. r. no.[protected]
Of 12 c/s dated[protected]
From nalagarh (hp) to jaipur (raj.)
Not received till date[protected],
No satisfactory response

Dear sir

My consigment no is 14639758, three carton which is very much important for us, but your jaipur branch keep these goods two days in his godwon after calling so many times they send these goods but the supplier man is so rude, he dont know how to deal with customer. even till 6.30 he has not delivered goods our office time is 6.00 pm still we waited for him but after calling when he will he talked in very rudely manner. even your incharge is not responding in proper manner

We are your regular customer if you are providng such kind of services then we cant continue your services even we will not recomeend your services to anyone.

Thanks

4042578

CN No[protected]
CN Date - 31.03.2016
Expected Delivery Date - 05.04.2016

Still date we have Continue follow up with Unsupported OM Logistic and Material are Missing.

Online any Update are not available even in there Head office.

Dear sir/ madam,
I've send one cargo of 300+ kg for door delivery on 19/01/2016. it has reached dhulagarh hub kolkata on 29/01/2016, but is not been send to customer. details of the consignment is as below:-

Consigner: priority solutions, mohali, punjab
Consignee: bureau of indian standards, kankurganchi, kolkata
Mobile number of consignee:[protected],[protected], 44
Docket number: 14458 250

Station inchage mr dinesh (m# [protected]) seems too busy to pick customers call.

Please look into the matter as my customer is panicking now...

Dear sir/madam, this is to bring to your notice that the below gr no[protected] despite the fact the stocks i. e. boxes has been despatched to chennai which reached your perungudi branch by 23 rd of this month and iam submitting herewith the tracking chart as per yours. Cn number: 14028288 Cn date:[protected] Consignee name: self Tatus: ware house-pgudy 23-09-15 at pgudy From: baddi-himachal pradesh To: chennai svchatram-tamilnadu Booking mode: surface Expected date of delivery:[protected] * No of package packing type item description invoice number invoice date part number quantity dimension weight 11 carton box hlm[protected] — 11 — 110.00 Despite the fact these stocks has reached your perungudi branch by 23rd september we havent got a call from the concern person of perungudi branch - mr. bagi chand till the end of september eventhough i have called plenty of times. finally they said we dont have vehicle to despatch your stocks. this is door delivery but they are asking us to come and collect the stocks. The reason behind we have got pending payment for 2 grs from our side[protected] & 14015279 because we have found an sudden increase in tariff. just to inform you personally our concern (ammayappa exports) has been preferring your service i. e. omlogistics from all pharma manufacturers across h. p and delhi wherever we are received stocks from different pharma manufacturers. because of this fact we have imly approached your company people anme not known in landline no and also mobile nbr - ([protected]) on 21st of september on this day we got the stocks. this concern person the mobile nbr which i mentioned told that within 24 hrs we will revert back to you and give clarity over the tariff and till that asked me to hold the payment for both this grs. I have told this reason to mr. bagi chand also told pls dont mistake moment we get the clarification we will make payment for both this grs. next day i havent got feed back over the same. i immediately called him (mr. bagi chand) personally and told sorry sir i dont want to let you suffer because of this delay. either you can ask your person to come and collect money immediately or we are going to get another which i mentioned here by tomorrow. so you can handover the stocks and get old pending and also this grs money also. You please tell where is our mistake? eventhough we have asked a genuine clarification and you havent properly responded i thought the concern person should not suffer and lets bear the difference in amount as per gr. He hasnt neither informed us about the stocks status that he has received and after 4, 5 day by 30th of this month got doubted and i verifed the tracking chart. got stunned over the same and called him. he told yes we got the stocks but we will not supply you. i have asked the reason. he told previous pending is the reason. we told dont worry about the payment. we told you clearly your company person has only asked us to make the payment after providing the clarification. i told the same even next day on 22nd of september saying that we havent got the feedback as committed and you please come and collect it either now itself or along with this gr which stocks has reached the next day. He (mr. bagi chand) is very arrogant and stubborn doesnt know how to respond to the customer even earlier he has done the same some time back. we are showing utmost flexibility for which he is taking undue advantage. please tell me is it right in holding a customers stocks for more than 10 days because of his arrogance and absolute stubborness as a customer we are suffering a lot. even this complaint really iam sending after giving sufficient opportunites to mr. bagi chand waited patiently personally called him, sent messages and told him patiently i have asked for clarification for a genuine reason and we are not for sure payment defaulters. pls understand. s0 dont worry. pls send the stocks. He (mr. bagi chand) is having very very very very poor listening ability. anybody can understand this. unless and untill if one person happens to be an illiterate or very arrogant personality and unfit to handle customers. iam very sure about this because we have been into marketing for more than a decade. we will never talk or fight unnecessarily with anybody becse in mkting u need to flex ur muscles. this guy is really unfit. i tried to explain him more than 5 times in a very very polite manner. he fails to listen and doing this purposefully.. very very hurtin g for a customer and really he will spoil ur customers by this attitude problem. we feel very much becse we only opted yours from this pharma manftr despite the fact they opted somebody and we told we r very comfortable with you. i. e (omlogistics). so you pls send by them for which v r in soup. Note: — we have been getting stocks to madurai and chennai from different pharma mftrs via you (omlogistics). but wehavent defaulted payment even once in the last 3 years. this time for this clarification over the sudden rise we have been asked to wait by ur own person. we dont have any problem with your madurai branch where they are making immediate supply. superb response to customer s by your madurai branch really. good approach. but he (mr. bagi chand is really very very pathetic). having waited for last 10 day knowing the fact that our stocks is lying (sleeping) in ur godown for 10 day after so much of patience still we havent got our job done (so many calls to your concern person-mr. bagi chand) having got irritated we r sending this mail. you pls take immediate action over this otherwise you will loose your customer like us who chooses you. customers who chooses you you should never miss them because they r only ur brand ambasadors. we r gvng a very very genuine feedback to ur company. this is perfect postmortem abt this person. i sincerely tell this. We expect u to take immeidate action over our stocks & ask them to supply today itself 3rd of october otherwise u can ask him to send the stocks back to h. p. (baddi) where you have got the stocks. this we are telling with a bad feeling and irritation by which we lost our patience. you please place urself in customers position (our position) and tell us where we hve lacunted. i can explain to any of your hierarchy. pls take action imly atleast after this detailed mail. Even for madurai we are receiving stocks within a week span. hoping for result positively by today (3rd october) Our nbr to be contacted. mobile nbr-[protected]. name of the person to be contacted-myself-sachithananthan. s. Concern person (incharge) of perungudi branch whom we have spokent to mr. bagi chand and his mobile nbr is below-[protected]. We hve even sent him very polite msge (not only calls continuously even msge 5 times which we can even forward to any o[censored]r people how polite we have sent msge explaining our situation tried to make him understand the reason asking him to come and get the old payment along with this grs stocks.

We are regularly facing issue with the om logistics courier. They are making fraud with the customers. We receive open packages from the courier end and we always find the product shortage from the package.

We are attaching the package images for the lr no 13351622.

July 25th 2015 morning we received a call from the om logistics chennai that they have received the package and the package has been found open. They told us to come to their place for investigation. We requested them to come to our showroom with the package.

When the package was delivered to us today evening. We did not open the package and the package was found clean open and it was clear that few bats from the package where missing. We call the om logistics person and he told us to return the package to the same rickshaw person without opening.

Later we received a call from the om logistics chennai. He confirmed that 2 bats from the package were missing.

Kindly stop the fraud and also send us the complete package at the earliest.

We have raised dispute with om logistics customer care on july 25th. Now it has been more than 50 days but still no resolution from the om logistics side. They are not responding.

Our consignment no [protected] dated[protected], from mumbai but material not yet received, because our line stopped last two days due to your bad services, not delivered our material till date & time. Now our requested to delver our material as soon as possible. Best regards, Haridatt jangid For micro coils & refrigeration pvt. ltd. E-41 (e-1) riico ind. area, khushkhera, bhiwadi, distt. alwar (raj) 301707 [protected]

Dear Sir / Madam,
This is regarding misbehave / non responsible personal at your location in bhagola, near prithla (palwal, HR).Contact no [protected].

This is to bring to your notice that we are chasing at your said destination for last one weak for an consignment booked from M/s Donaldson, gurgaon. He has misplaced docs of supplier and saying no material is lying with them. When i send my personal to verify, it was observed that material is lying at your location & he is least bother about concern. He told if we require material then get excisable invoice from supplier. My request not to depute / deploy such persons which will polute your business and image in market.

Kindly take complaint seriously.

Dear Sir,

This has reference to our Material lying at the Jaipur warehouse since 07th of May ( GR No.[protected].
There has been no communication from your end since then & we instead have been tracking the consignment since 22nd of May & every time we have been assured by Mr. Chandar @ [protected] that the material will be delivered the same day.
He hangs up the phone every time saying that either he is busy or he is outside his office etc etc.
Can we really expect to receive the material hassle free or will we have to wait further to hope for some cooperation from your end?
Kindly revert back!

Thanks & Regards,

Sumanta Roy Chowdhury
+ 91 [protected] / [protected]
Pinkcity Jewel House Pvt. Ltd.

Dear Sir, by air material's received after 3day's 2day's only. by train material received after 6day's or 5day's only. Actual on time materials received to semparampakkam office but that office person Mr.Alok patan only giveing late delivery, no response for customer calls . that person number [protected]. please take a nicessry action for smooth supply. one material awaiting for booking 7 day's awaiting but response.

Dear i m very sorry to say very poor response from om logistics team in rudrapur and pune. After full fill are requirement material not picked and delay accrued two days. And after follow up talking way is very rudely. I will suggest stopped service by you. Reards Nitin kumar

Docket no [protected] dtd 02.06.2014 from ahmedabad to zeon location. Material has been misplaced & we will incure huge production loss due to non availability of material at our plant. Our entire production is on stake due to non availability of material. You as a company have to bear the stated loss as inspite of regular followup with your ahmedabad branch & amabla branch, material has yet not been found out. We require the material by today at any cost. Contact no of om log ahmedabad - [protected] Ambala [protected] Kalamb -[protected] Nandini kelkar Cadila healthcare [protected]

Respected sir/madam, I and my family members (total 2) enrolled for aadhar card on19th jun 2011, in prakruthi 11-2-101 c, moodanidamboor l. i. c kalhoni, udupi udupi (cmc) karnataka - 576101 by om software ltd. but till now we didn't receive our cards. The details are as follows, please check and do the needful. Enrolment no. : 2008/00050/00201, date : 19/06/2011, 10:10:39 Enrolment no. : 2008/00050/00200, date : 19/06/2011, 10:03:02 I do not know the reason for enrolment details not being uploaded. Guru prasad [protected]