Omer Travels Complaints & Reviews

Dear Sir / Madam,

I travelled on the night of 22nd November 2009 to PUNE from HYDERABAD using OMER TRAVELS (Vehicle no. AP04V4965). I alighted the above bus at Ameerpet area, after an assurance that a seat would be provided in the CABIN area, as I didnot have the reservation, I was asked to pay the money (Rs. 500/-) & I asked for a ticket. Finally, I was provided a receipt no. 536 / 22.11.2009, issued by Sri Datta Sri Tours & Travels, KPHB Colony, Travels Road, Hyderabad - 72.

The night journey was a horror, as I was made to sit on the bonnet, next to the driver. There were umpteen number o[censored]nscheduled halts to pick up unsuspecting hapless passengers, only to be dumped in the cabin area. The fares were negotiated & no tickets issued to the unreserved travellers.

Finally, at around 0530Hrs on 23rd Morning of 2009, i got a seat in front of the door, as four passengers got down from the bus.

Driver was kind enough to drop me at Aundh, before proceeding towards Mumbai.

The person responsible for clearing the bus to proceed; at the exit point from Hyderabad, recorded the number of passengers as 46.

It appears to be a daily routine in all the PRIVATE run buses.

The OWNERS of the TRAVEL AGENCY are aware of such happenings & continue to turn a blind eye. I spoke to Customer Care

Center: [protected], tried[protected],[protected]both numbers appeared at the rear side of BUS) & finally to no. [protected].

WHO WILL CARE FOR THE HAPLESS PASSENGERS?

HVP Urs,

I booked the bus ticket from hyderabad to pune in "omer travels", they given sheduled departure time at 8:30 PM seat no 31 and they told me as push back seat. But the bus started at 11:30 the y picked up the 8:30, 9:30 and 10 :30 passengers in same time . and actully the bus capacity was 28 but they given 34 seats, in last row they made a seat it is like bench . they given to six pepole . when they are asking the managent they are not responded pepole . From Hyderabad the bus was started at 11 :30 and they are pick up the passengers from in between the way . this was very un conditional behaviour by driver and managemnet and they are not properly responds to passengers and one of passenger he travelled earlier also he faced the same thing .I am not sure whether it is management problem or drivers and agents problem . before starting the bus they will stop at wakad in pune but they dropped me at pune railway station at around 12:30 PM after getiing down bus i suffered with back pain and i could nt able to go office, . the bus no was i am not sure AP16 7672 but AP16 and starts with 7 ... . jotrney date 3- Nov-2009