On-Dot Couriers & Cargo — [protected], ldh to kkp (punjab) courier misroute and then partly material stolen

ASHU JAIN

from Ludhiana, Punjab

Address:

141013

Dear sir/madam,

A very good evening

Its ashu jain from ludhiana, punjab.in the last month of august 2017, dated 30th, i had couriered one parcel from ludhiana to kot kapura-151204, punjab. Its hardly 120 kms away from ludhiana.

I hired ondot courier for the same. Courier tracking number was [protected], dtd 30/09/2017. Firstly, ondot experts mis-route it and send it to kirti nagar, delhi instead of kotkapura.

After 4 days, regular reminders and follow up with ludhiana, bathinda and kotkapura, we found that courier is in delhi.

Anyway, after many requests, they forward it to kotkapura on last monday, 4th sept.

Now, main highlight of the film is: parcel was intact. As receiver opened it found packing list and 3 items missing. After opening by someone another cello tape was applied.

We immeditaely informed to ondot concerns in ludhiana, mr rajiv bhatia.

But till date no solution.

Plz help and guide me how to proceed for compensation???

Following list has been already given to mr rajiv bhatia on the same time.
From ludhiana to kotkapura 30-09-17 [protected]
Sno item description catalog number quantity price amount remarks
1 nail paint shimmer 27080 1 249 249 ok
2 nail paint shimmer 27082 1 249 249 ok
3 nail paint 25158 1 139 139 ok
4 nail paint 25168 3 139 417 ok
5 nail paint 25513 1 139 139 ok
6 nail paint 26455 1 139 139 ok
7 lipstick 24764 1 379 379 missing
8 lipstick 25526 2 379 758 missing
9 lipstick 24765 1 379 379 ok
10 eye liner 24779 1 269 269 missing
11 eye shadow 24777 1 699 699 ok
12 shampoo 21145 2 189 378 ok
13 deo 26241 2 279 558 ok
14 papaya cleanser 23422 2 199 398 ok
15 eye liner 23560 1 99 99 ok
16 toner 21933 1 379 379 ok
17 nail paint 3 179 537 ok
Total 6165
With regards

Ashu jain

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On-Dot Couriers & Cargo customer support has been notified about the posted complaint.

Sep 08, 2017

Updated by ASHU JAIN this message has been emailed to customer care (ondot courier) and whatsapp to ludhiana ondot courier concerned. waiting for their reply.

very bad service...

Sep 11, 2017

Updated by ASHU JAIN still no response... now we can imagine, how this courier service is performing. no contact call, even when i was trying they r not attending my call. did whatsapp, no response. now what to do?????

Sep 11, 2017

Updated by ASHU JAIN my contact number [protected], email : [protected]@yahoo.com. skype : ashu.jain740

Sep 23, 2017

Updated by ASHU JAIN TILL DATE NO RESPONSE FROM ONDOT COURIER...SHAME SHAME.

Sep 23, 2017

Updated by ASHU JAIN WORST COURIER SERVICE AND AFTER SALE SERVICE...#### ON THEM!!!

Oct 10, 2017

Updated by ASHU JAIN till date nobody contacted or try to resolve my problem...
shame n all fail ...

Oct 10, 2017

Updated by ASHU JAIN On-Dot Couriers & Cargo — [protected], ldh to kkp (punjab) courier misroute and then partly material stolen

1 Review
As ASHU JAIN on Sep 8, 2017 Mark as Resolved

Dear sir/madam,

A very good evening

Its ashu jain from ludhiana, punjab.in the last month of august 2017, dated 30th, i had couriered one parcel from ludhiana to kot kapura-151204, punjab. Its hardly 120 kms away from ludhiana.

I hired ondot courier for the same. Courier tracking number was [protected], dtd 30/09/2017. Firstly, ondot experts mis-route it and send it to kirti nagar, delhi instead of kotkapura.

After 4 days, regular reminders and follow up with ludhiana, bathinda and kotkapura, we found that courier is in delhi.

Anyway, after many requests, they forward it to kotkapura on last monday, 4th sept.

Now, main highlight of the film is: parcel was intact. As receiver opened it found packing list and 3 items missing. After opening by someone another cello tape was applied.

We immeditaely informed to ondot concerns in ludhiana, mr rajiv bhatia.

But till date no solution.

Plz help and guide me how to proceed for compensation???

Following list has been already given to mr rajiv bhatia on the same time.
From ludhiana to kotkapura 30-09-17 [protected]
Sno item description catalog number quantity price amount remarks
1 nail paint shimmer 27080 1 249 249 ok
2 nail paint shimmer 27082 1 249 249 ok
3 nail paint 25158 1 139 139 ok
4 nail paint 25168 3 139 417 ok
5 nail paint 25513 1 139 139 ok
6 nail paint 26455 1 139 139 ok
7 lipstick 24764 1 379 379 missing
8 lipstick 25526 2 379 758 missing
9 lipstick 24765 1 379 379 ok
10 eye liner 24779 1 269 269 missing
11 eye shadow 24777 1 699 699 ok
12 shampoo 21145 2 189 378 ok
13 deo 26241 2 279 558 ok
14 papaya cleanser 23422 2 199 398 ok
15 eye liner 23560 1 99 99 ok
16 toner 21933 1 379 379 ok
17 nail paint 3 179 537 ok
Total 6165
With regards

Ashu jain

Dec 11, 2019

Updated by ASHU JAIN till date no reply / reponse...### on them.