On-Dot Couriers & Cargo — Courier delay / lost by ondot courier

Address:

Sahil kurukshetra ondot courier 7082215391

Dear Team

I have booked one courier at kurukshetra on dot which were booked by sahil as on 14th December and confirmed it would be delivered with in two days ( courier AWB no [protected] .I am chasing sahil and Kuldeep since 15th December but still courier is not delivered.
As per sahil courier deliverystill in progress and it's normal process for delivery, I didn't write anywhere for deliver with in two days.
They are not ready to provide any information where is my courier.
After 5 days of courier booked it's still in process, courier need to deliver from kurukshetra to Gurgaon only but it's still undeliverable and I think it's lost by courier agency.
Please look into matter and provide solution so that courier can be tracked and deliver.