On-Dot Couriers & Cargo — Courier Lost and Customer care not helpful at all

Address:Plot No. 11, Udyog Vihar Phase 1, Gurgaon Near Peer BABA temple, Haryana

We have booked a courier from On Dot cargo and they have not delivered the courier since 27th Jan 2021 and now we are in March 2021, they are not able to track our parcel as well. Its been more than a week that we are chasing them on email and customer care number no one is bothered to reply us we are feeling cheated.
Waybill No. [protected]
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    On-Dot Couriers & Cargo Phone
    +91 11 4987 8888 [Delhi Customer Care]
    +91 75 0690 8093 [Mumbai Customer Care]
    +91 83 7700 5342 [Delhi Customer Care]
    On-Dot Couriers & Cargo Address
    8/42, Kirti Nagar Industrial Area, New Delhi, Delhi, India - 110015
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