On-Dot Couriers & Cargo — courier not received since seven days

Address:New Delhi, Delhi

I have send a courier to my brother from panchkula to vapi. The courier was dispatched on 1 st of may. It is 7th today he hasn't received it yet. I called the ahmedabad office they gave me the number for vapi representative. I enquired about it n he gave me delivery boys number. I called him n he said he hasn't received it. Now i called mukesh the vapi representative of the company n he started giving excuses. His behaviour was rude n abusive. Plz take action on this. My courier number is [protected]
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    On-Dot Couriers & Cargo Phone
    +91 11 4987 8888 [Delhi Customer Care]
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    On-Dot Couriers & Cargo Address
    8/42, Kirti Nagar Industrial Area, New Delhi, Delhi, India - 110015
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