On-Dot Couriers & Cargo — Courier people not delivering parcel: ondot

Address:	411057
Website:	Ondot courier service

This is regarding the consignment no.[protected]Ondot courier). The parcel we gave to the courier company on 7 dec, 2016 and was told it will be delivered in 2-3 working days.
I want to bring in your notice that by friday (9 dec, 2016) it reached pimpri branch. So, i was expecting it will reach to me by friday or at the max. Saturday. But, i was wrong. I did not get any calls for delivery on friday or saturday. Sunday might be a holiday there so i did not contact them. Then on monday i called them for the delivery and i talked to seema in pimpri branch office. She told me the the delivery guy is on leave so they cannot deliver the parcel on monday i. E 12 dec, 2016 and he will come tomorrow. Do these people really understand the importance of delivering such an urgent document on time? I hope they won't put the reputation of the company at stake. Now, on tuesday, i called them and seema is repeating the same thing. So, now i'm really frustrated at this and writing a complaint. I believe you will really look into this matter and take strict action against them. Also, next time i have to think twice before using this courier service (Esp. For pune)