On-Dot Couriers & Cargo — delay in delivery

Address:122001

I booked a packet from gurgaon to delhi on 15th of april courier no is [protected] through On DOT courier, they had ensured me it would be delivered on 16th april. bt still its not deliver to destination, there was hospital treatment documents for claim. its already delayed by courier company. and already claim file timeline pass out. so On Dot would give me the claim amount. i m taking daily flowup from Sukhrali, gurgaon branch bt they are not entertaining me.
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On-Dot Couriers & Cargo customer support has been notified about the posted complaint.
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The content of box was missing then it was delivered as seen in the picture
Courier number is [protected]

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