On-Dot Couriers & Cargo — document not delivered on time and misguided

Address:	Ludhiana, Punjab, 141001
Website:	www.ondot.co

This mail is regarding the poor services provided by ondot company. I courier one client;s file on[protected] to australian high commission from ludhiana. But on your tracking data its still showing misrouted. I sent my office boy to ludhiana courier office they said and we will get back to you ansd they provided us the delhi's number.

Ludhiana 's num:[protected]
Delhi no., [protected].

I called up to delhi's executive number but repeatedly he is saying that courier has been reached there and when i asked that give me any proof of it then he is saying pls have patience i will let you know soon.

Now you can see its more than 21 days and till same status is showing and i am unable to get the status of client file. Could you please tell me who will be responsible for it?

And one more thing ludhiana people is saying that you did courier of just rs30 that;s the reason the status is still not complete on system otherwise not to worry your courier hs been submitted.

Please do the needful for the same.

For your reference i am attaching the courier receipt along =with this mail and screen shot as well.

And today i. E.[protected] its coming on screen that courier has been received on[protected].

Do you think its justifiable that every member is telling a lie and one courier takes 19 days to reach to destination.

Regards

Rekha