On-Dot Couriers & Cargo — misbehave by service provider noida

Address:

Ludhiana, Punjab, 141003

Dear mam/sir, i wish to inform you that very important document sent by me on 02.02.2019 to bhel noida (Vide dockt no [protected]). Contained in a bank guarantee of rs 150 lakh. The said document sent by noida head office to delivery agency named yogesh and contact no is [protected] (Madam monika). The said lady is dealing with me very very worst manner. I was trying to call since morning 100 times and she did not not pick my phone. Then i tried from another number then she picked and behave very rudely and didnt update of my courier. I am totally frustrated with such dealing. Kindly take serious action and cancel the licence of said agency. My payment of rs 1.50 crore is hanging up just because of non delivery of said parcel. Kindly do the needful urgently... I have no other option to go with some legal action against said agency.