On-Dot Couriers & Cargo — Misbehavior and non delivery of my parcel

This is to bring in your kind notice that one of your employee who is supposed to deliver my courier today ([protected]) at my address at delhi from mathura, is not at all professional and use very rude language (Name-akash, mobile-[protected]). Asking me to come to his office at okhla-delhi and pick the courier otherwise he will return it back to mathura. I asked why is so then he replied i am not delivering it to pin-110025 as a negative area. i request you to look into it and if your company is marking this area as a negative area then let me know. I will definitely go further against you people. Payment is paid to you to deliver it, if can't deliver then you would have said it at the time of booking it.
Regardsjannesar akhter[protected]