[Resolved] On-Dot Couriers & Cargo — On-dot courier & cargo franchise
Agra, Uttar Pradesh, India
I registered a Courier on 10-Sept-2016 (Saturday) with ₹425 bill for AGRA to Gurgaon and AWB No.[protected] at LAXMI Courier & Cargo Shop which is Franchisee of On-Dot Courier & Cargo. But Now I'm tracking my shipment on On-Dot Courier & Cargo's website where it's showing that's "Shipment doesn't exist" when I called LAXMI Courier & Cargo's Dealer on Mobile Number [protected] he is telling me that he dispatched my Consignment on Saturday as well, I also called On-Dot Courier's Customer Care Service Agra on[protected] on which a Lady Executive saying that this Shipment didn't reached us you need to contact to LAXMI COURIER & CARGO again to confirm but now the dealer is not answered of my calls.
I don't know who is ignoring or doing fraud with me. Company or Company's Franchisee.
Please! take a step to make your customer satisfied and improve your Dealers to give best Costumer's Service.
Complaint marked as Resolved Dec 10, 2016
On-dot didn't respond me regarding my Complaint but Snapdeal refunded my Money. Thanks!
[Sep 12, 2016] On-Dot Couriers & Cargo customer support has been notified about the posted complaint.
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