On-Dot Couriers & Cargo — product not delivered yet

Website:Courier Service

One of my product was sent from Kolkata on 4th of Oct from Kolkata but till date it's not delivered to my address Barpeta road, Assam. I have been calling mang times but no response from anywhere..
How can a courier service be so disgusting? It doesn't take so long to deliver a product. I have emailed in your email id too but no one is responding. What kind of service is this? You guys should take it seriously... Your customer service is very poor. No proper email id or no to escalate.
My product tracking no is [protected].
Kindly look into the matter.
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    On-Dot Couriers & Cargo Phone
    +91 11 4987 8888 [Delhi Customer Care]
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