On-Dot Couriers & Cargo — regarding courier missing

Address:

560082

Dear sir,
With due respect, i would like to bring it to your attention that the parcel i have sent through on dot couriers service has not received yet. I sent it on 9th january 2019 to bhubaneswar from banglore. I handed it to one of your company employee who comes to art of living ashram, banglore for courier service. Its weight was around 1kg and he charged 450 for this and said it is in liquid form, it will not go through the air so it will take 5-6 days to reach there. It is 27 january and still, the parcel has not reached to the destination. When i am tracking online there is an update on 19th january that it is delivered on 14th january. Also on 20th january, we received a call from the odisha courier service they were asking, did you received the courier. I tried to contact the concern person but he is ignoring now. Also i tried to contact bangalore, odisha, kolkata, delhi office but no one is picking the call. There is something important on that parcel that i do not want to lose. Otherwise, i have to complain about the case to the higher authorities.
Please do the needful.
Awb no [protected]

From,
Anmol prashar
The art of living ashram
Banglore, india
[protected]