On-Dot Couriers & Cargo — Shipment not delivered

Address:	New Delhi, Delhi, 110059
Website:	ondot.co.in/index.asp

Dear sir/mam,

I want to raise a complaint against on dot couriers. I had sent my shipment on 10th october 2016 through one of their franchises named "ayush express, uttam nagar, new-delhi-110059".

I had some important documents to be sent for registry and bank accounts but still they haven't delivered my documents. They have provided me a very pathetic service and my important work has been delayed due to them. It has been around two weeks but still the document is not delivered.

I was surprised to see the tracking details today as i see the courier still is in kolkata since 13th october and hasen't reached its destination.

So sir/mam i request you to please look into this matter urgently so that my documents gets delivered. I am mentioning all the details below and also i have attached the reciept.

Name of courier service : on-dot couriers and cargo

Courier agency name : ayush express.

Courier agency address : wz-1, phase-1, om vihar, opp metro pillar no - 701,
Mobile no-[protected]/[protected]

Shipment no:[protected]

Thanks and regards,
Rahul kumar