On-Dot Couriers & Cargo — Theft from the Consignmet

Address:

Mathura, Uttar Pradesh, 281001

This is a complaint regarding my consignment number[protected] from On-Dot Courier services, that was booked under express delivery to be delivered in Pune dated :[protected]Monday) and was assured by the manager of Mathura branch of On-Dot to be delivered by Wednesday or Thursday(5/[protected].
The failure in the attempt of delivery of courier caused huge inconvenience as it was an urgent courier to be delivered. In the online track of courier no update was available and suddenly it showed that courier returned to delhi. No attempts were made to deliver the courier on time.

When the packet reached at mathura centre it was apparent to be tempered as the box was in bad condition and the tape removed.
On opening the box we found both the internal packets hampered and seal broken, with the most costly item stolen.
On reporting this complain to On-Dot manager of Mathura branch, he wrote the complaint but is not working and taking any action on the same and the service provided is very poor..