On-Dot Couriers & Cargo — Two Courier of sweets ( mithai ) is not yet delivered in 9 days . Now it must hv got rotten I want 4000/- cost of sweets : pathetic service

On 9th january 2021 i placed this courier order through ON DOT COURIER which contains sweets ( mithai ) in two packets worth 4000/-+ . Its been 8 days now its not yet delivered to dhamtari & raipur . Pathetic services . No ownership v poor management . Kindly give me my 4000/- refund because by the time you will post ma sweets to destination it will be in rotten state .
Infact i informed clearly to them it contains sweets they replied it will be received within 4 days . Um angry to the core i want to file a complaint serious grievance against this .
Out of two packets, on one receipt the bar code no was # [protected], other receipt i dont remember .
My name is saurav n contact no is [protected], [protected]
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