On Dot Couriers — Non-Delivery of Courier and very bad support service

Address:

Kolkata, West Bengal

This regarding my consignment no[protected] with on dot courier services to kolkata. The courier is still not delivered to kolkata after many days of follow with the ondot team and is really frustrating . I am getting very poor response from the customer services guys, they are not willing to deliver the order instead they want me to go to their office and collect the courier. The tracking is very poor. no proper update for days. No one knows where exactly the courier is.