| Address: | New Delhi, Delhi, 11015 | | Website: | no website |
Docket no[protected] booked from Panchkula to Mumbai on 21st dec 2015.
committed delivery by collection agent was friday 25th dec.
Unfortunately, it has reached Mumbai on 24th but not yet delivered.
After dialling Delhi customer care ( number which no one picks up as mentioned on website), called andheri. The lady there first said that the doc no cannot be tracked. when i told her that it has reached mumbai on 24th as per the website tracker, she said that they were closed on 24th and 25th and now they have no load, so they will deliver on 4th. when i insisted, she disconnected the phone. when i called again, she gave me no of Satish who is an officer of the company. i called him several times but he did not take the call. finally he took the call and said i must contact the same lady. hahaha. he told me to contact mr sandeep on number ending in 95.i called sandeep and he started discussing my case with his coleagues. finally my mobile phone battery went dead and i gave up. Was this information helpful? | 
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