On Dot — Harassment of customers

Address:	Gurgaon, Haryana, 136118
Website:	www.ondotcourier

I have sent one courier to Mr.Ankit gurgaon[protected] Docket number) by on dot courier as on 25th April but it's still not delivered. When i checked it's still at Gurgaon on dot office .I called at [protected] mobile number person replied we will not courier at gwal pahari as service is not available for same. When i asked why were you accepting courier if it's not deliver to destination location then he replied it's not my duty you need to check with chandigarh team. Now after 4 days they are returning courier to chandigarh and behave very rudely.i requested by mail and phone but no support. it's totally harassment to customer and way of talking is pathetic.