One Assist — axis bank deactivate one assist service refund money

I received a phone call from axis bank today at morning. I am not activate any service. I don't request to activate any service from you. But wallet service is activated in my account. I do know for this.
This information is i call a one assist toll free number at evening and i received a details and i know the information at last time.
So please one assist team help me & deactivate this service and refund my money. Please help me respected deepali...
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Dec 17, 2017
Updated by samnova
i request you to deactivate this service through complaint messages and phone calls.but you should not deactivate this service and refund my money.i request you to deactivate on the due date of activation and free look in period.but you should not proper response for me.this is illegal offense.i can booked a complaint on court against you. please refund my money
Verified Support
Dec 18, 2017
OneAssist Consumer Solutions Customer Care's response
Dear Customer

Greetings from OneAssist..!

We deeply regret for the inconvenience caused to you & appreciate your patience.

We are unable to find any details, requesting you to kindly mail us the customer ID or registered mobile number to [protected]@oneassist.in

Should you require any further assistance, please reach us at[protected].

Regards,

Sagar

Team OneAssist
Dec 19, 2017
Updated by samnova
your communication is too bad... when will you deactivate this service and refund money .reply me
Verified Support
Dec 20, 2017
OneAssist Consumer Solutions Customer Care's response
Dear Customer

Greetings from OneAssist..!

We deeply regret for the inconvenience caused to you & appreciate your patience.

We are unable to find any details, requesting you to kindly mail us the customer ID or registered mobile number to [protected]@oneassist.in.

Should you require any further assistance, please reach us at[protected].

Regards,

Deepali

Team OneAssist
Complaint comments 

Comments

Dear Customer

Greetings from OneAssist..!

We deeply regret for the inconvenience caused to you & appreciate your patience.

We are unable to find any details, requesting you to kindly mail us the customer ID or registered mobile number to [protected]@oneassist.in

Should you require any further assistance, please reach us at[protected].

Regards,

Sagar

Team OneAssist

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