[Resolved] One Assist — cancellation and refund of one assist membership | |
I am a hdfc bank credit card holder. The bank has auto debited rs. 1899/- from my credit card number ending with 8799 without clearly explaining it. As this is a case of fraud by one assist, i am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs.1899/- Oneassist relationship number : 11018607 Name :- pranav Credit card number ending :- 8799 Was this information helpful? | |
Aug 9, 2021 Complaint marked as Resolved OneAssist Consumer Solutions customer support has been notified about the posted complaint. | |
 2 Comments | |
Comments
Dear Pranav, We are regret the inconvenience caused, and shall surely assist you with the refund. We have forwarded your details to the relevant team. Please allow us 24 - 48 business hours to process your request and cancel the plan - Nitesh, Team OneAssist
Reply
Dear Pranav,
We are happy to inform you that the membership has been cancelled and a full refund has been initiated from our end. SR 6741922 is future reference to know about the refund status. Also, it takes 5 - 7 working days for the amount to be credited in your account. Do let us know if any other assistance is required from our end - Nitesh, Team OneAssist
We are happy to inform you that the membership has been cancelled and a full refund has been initiated from our end. SR 6741922 is future reference to know about the refund status. Also, it takes 5 - 7 working days for the amount to be credited in your account. Do let us know if any other assistance is required from our end - Nitesh, Team OneAssist
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