[Resolved] One Assist — cancellation of one assist membership | |
I am a hdfc bank credit card holder. The bank has auto debited rs. 1299/- from my credit card number ending with 0487 without my concern on date:03/11/2017. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs.1299/- Oneassist relationship number : 3019353 Name :- shikhil wadhwa Mobile no. :- [protected] Credit card number ending :- 0487 Was this information helpful? | |
Dec 17, 2017 Complaint marked as Resolved OneAssist Consumer Solutions customer support has been notified about the posted complaint. Verified Support Nov 06, 2017 OneAssist Consumer Solutions Customer Care's response Dear Shikhil, Greetings from OneAssist...! We deeply regret for the inconvenience caused to you. As per your request, plan has been cancelled vide Service Request number 2525940 and the refund has been initiated. It will be credited to your bank/card account in 7 working days. Should you require any further assistance, please reach us at [protected]@oneassist.in or[protected]. Regards, Brijesh Team OneAssist. | |
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+91 80 8033 3333 [Customer Service]
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One thing I want to know that without even one's consent how One Assist service is activated on new credit cards. Is it done deliberately by the company?I have seen many card holders complaining about the same.