[Resolved]  One Assist — Cancellation of one assist membership fee

Address:Shiv Nadar University

I am a hdfc bank credit card holder. The bank has auto debited Rs 1899 from my credit card number ending with 4244 without my authorization on date:21/08/2020. Last year also it has deducted the same amount without my authorization.

I don't want this membership, so cancel the membership and refund the same. Please take the necessary action asap otherwise i will have to take action against this illegal fee charged without intimation.

Regards,
Sanjay Adhikari
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Aug 7, 2021
Complaint marked as Resolved 
OneAssist Consumer Solutions customer support has been notified about the posted complaint.
Verified Support
Sep 21, 2020
OneAssist Consumer Solutions Customer Care's response
Dear Sanjay, We are regret the inconvenience caused, and shall surely assist you with the full refund. Kindly share your Membership Details or registered contact number and other details requested on this link: http://survey.webengage.com/ws/~1qq44ps and our team shall do the needful - Nitesh, Team OneAssist
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