[Resolved] One Assist — Complain | |||
I received sms from hdfc bank ltd that rs-1299/- deducted from my credit card to one assist plan. Without my permission.. I also got a mail from one assist team. I dont even know the company and this kind o[censored]nsolicited charging of my credit card and use of my card by the company is really a criminal act and the co. Please deactivate and refund my money asap Date of incident : 6 feb 2017 Hdfc credit card no. Xx9271 Oneassist relationship number : 2196168 Was this information helpful? | |||
Jul 13, 2017 Complaint marked as Resolved OneAssist Consumer Solutions customer support has been notified about the posted complaint. Verified Support Jun 12, 2017 OneAssist Consumer Solutions Customer Care's response Dear Kuldeep, Greetings from OneAssist..! As per our records, we can see that our team has raised a cancellation request vide Service Request number 2067640 on 09th June, 2017. However, our retention team has cancelled it today, as you have agreed to continue with our services. Please confirm if you still want to cancel the plan. Looking forward to hear from you. Regards Deepali Team OneAssist. | |||
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+91 80 8033 3333 [Customer Service]
+91 22 4298 3000 [Corp Office]
707-708-709, Acme Plaza, Andheri – Kurla Road, Andheri (E), Mumbai, Maharashtra, India - 400059
I received sms from hdfc bank ltd that rs-1299/- deducted from my credit card to one assist plan. Without my permission.. I also got a mail from one assist team. I dont even know the company and this kind o[censored]nsolicited charging of my credit card and use of my card by the company is really a criminal act and the co.
Please deactivate and Refund my money asap
Date of incident :18/08/2017
Hdfc credit card no. Xx4089
Oneassist relationship number : 2554808