[Resolved] One Assist — complaint | |
I am HDFC card holder.I received a message on 14/2/18 saying that Rs 2499 have been debited from my account for one assist policy.This is unacceptable how can you debit any sort of amount without my permission.I don't even want your protection or plan .This is inappropriate of you to do so without any enquiry or my consent. So please refund my amount as soon as possible.It is a sincere request. Name: Sangeeta Navale Relationship no: 1713145 Mobile ( protected) Email: [protected]@gmail.com Was this information helpful? | |
Mar 22, 2018 Complaint marked as Resolved OneAssist Consumer Solutions customer support has been notified about the posted complaint. Verified Support Feb 19, 2018 OneAssist Consumer Solutions Customer Care's response Dear Sangeeta, Greetings from OneAssist...! We deeply regret for the inconvenience caused to you. As per your request, plan has been cancelled vide Service Request number 2877206 and the refund has been initiated. It will be credited to your bank/card account in 7 working days. Should you require any further assistance, please reach us at [protected]@oneassist.in or[protected]. Regards, Brij Team OneAssist. | |
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