[Resolved] One Assist — Deactivate my one assist account - payment not authorized | |||||
I'm Using HDFC Credit card. Without any intimation you have deducted the amount of Rs.1299 from my credit card As last year also i requested you to cancel but you have said that the plan will be cancelled in one year but now it was again repeated and saying that auto renewed without my approval or even not intimated . Kindly cancel this plan and request you to refund the amount of Rs:1299.This is unacceptable that you have been repeating the same. One assist registered mobile number : [protected] Was this information helpful? | |||||
May 9, 2017 Complaint marked as Resolved OneAssist Consumer Solutions customer support has been notified about the posted complaint. Verified Support Apr 03, 2017 OneAssist Consumer Solutions Customer Care's response Dear Subhash, Greetings from OneAssist...! As per your request we have cancelled your plan vide service request No.1888157 & the refund will get processed in 7 working days. Should you require any further assistance, please reach us at [protected]@oneassist.in or[protected]. Regards Deepali Team OneAssist | |||||
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+91 80 8033 3333 [Customer Service]
+91 22 4298 3000 [Corp Office]
707-708-709, Acme Plaza, Andheri – Kurla Road, Andheri (E), Mumbai, Maharashtra, India - 400059
I request you to share your account / card and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.
-Bejoy
HDFC Bank Customer Assistance"