[Resolved] One Assist — Deactivate One Assist Plan
Mamary prince on Feb 6, 2017
I Received SMS from KOTAK MAhendra BANK that RS-1299/- deducted from my credit card to ONE ASSIST PLAN. without my permission.. i also got a mail from one assist team. i dont even know the company and this kind of unsolicited charging of my credit card and use of my card by the company is really a criminal act and the co.
Please deactivate and refund my money ASAP
date of incident : 16.33hrs. 2 Feb 2017
Kotak Credit Card No.xx7900
OneAssist Relationship Number : 1677121
Complaint marked as Resolved Mar 10, 2017
[Feb 06, 2017] OneAssist Consumer Solutions customer support has been notified about the posted complaint.
OneAssist Consumer Solutions Customer Care's response, Feb 07, 2017
Dear Mrs Prince,
Greetings from OneAssist...!
As per your request we have cancelled your plan vide service request No.1769173 & the Refund will get processed in 7 working days.
Should you require any further assistance, please reach us at email@example.com or 1800-123-3330.
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