[Resolved] One Assist — deactivation | |
Hello there I received sms from icici bank that rs-1899/- deducted from my account to one assist plan without my permission.. As last year also i requested you to cancel but you have said that the plan will be cancelled in one year but now it was again repeated and saying that auto renewed without my approval or even not intimated. Kindly cancel this plan and request you to refund the amount of rs:1899. This is unacceptable that you have been repeating the same. Please deactivate and refund my money asap Date of incident 3 jan 2018 Oneassist relationship number : 1619429 Was this information helpful? | |
Jan 13, 2018 Complaint marked as Resolved OneAssist Consumer Solutions customer support has been notified about the posted complaint. Verified Support Jan 08, 2018 OneAssist Consumer Solutions Customer Care's response Dear Arbin, Greetings from OneAssist...! We deeply regret for the inconvenience caused to you. As per your request, plan has been cancelled vide Service Request number 2747854 and the refund has been initiated. It will be credited to your bank/card account in 7 working days. Should you require any further assistance, please reach us at [protected]@oneassist.in or[protected]. Regards, Brijesh Team OneAssist. | |
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+91 80 8033 3333 [Customer Service]
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