[Resolved] One Assist — Deduction of 1299 rs without my acknowledgement | |||||
Hello, One Assist have deducted 1299 rs on 06/05/2017 from my HDFC credit card without any of my acknowledgment and giving me any information, I have complained same day on their toll free no.[protected] for refund they asked me you will get refund within 7 days and i don't get any complain no. or any other massage from company after that i called on that no. a lots of time but they are not responding any of my call..Still i don't get any refund and they are answering any of my call. If i don't get my money back i will take legal action against company. Thanks & regards, Name : Ashish Chaurasia Contact No. [protected] E-Mail : [protected]@gmail.com Was this information helpful? | |||||
Jun 23, 2017 Complaint marked as Resolved OneAssist Consumer Solutions customer support has been notified about the posted complaint. Verified Support May 15, 2017 OneAssist Consumer Solutions Customer Care's response Dear Ashish, Greetings from OneAssist...! As per your request, we have cancelled your plan vide service request No. 1975153 & the refund will get processed in 7 working days. Should you require any further assistance, please reach us at [protected]@oneassist.in or[protected]. Regards Sagar (Team OneAssist) | |||||
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+91 80 8033 3333 [Customer Service]
+91 22 4298 3000 [Corp Office]
707-708-709, Acme Plaza, Andheri – Kurla Road, Andheri (E), Mumbai, Maharashtra, India - 400059
I called one assist customer care. The service is very very bad. But somehow i managed to get it deactivated. And got refund of my first installment of total amount of 1299. But now one assist deducted rs. 650 as cancellation charges of my policy. What the hell is this cancellation charges for a policy which i was never interested to opt for. I need refund of these cancellation charges too. My policy number was 1751330.
I request all those who are suffering like me to unite and take actions against this fraud company. I have lodged a complaint at consumer affairs online both against HDFC and One Assist and looking the same from all those who are suffering like me.
Greetings from OneAssist...!
As per your request, we have cancelled your plan vide service request No. 1876518 & the refund will get processed in 7 working days.
Should you require any further assistance, please reach us at happytoassist@oneassist.in or 1800-123-3330.
Regards
Sagar
(Team OneAssist)