[Resolved]  One Assist — hdfc credit card cancellation of one assist membership

Address:Aizawl, Mizoram, 796001

Cancellation of one assist membership
I am a hdfc bank credit card holder. The bank has auto debited rs. 1299/- from my credit card number ending with 0391 without my concern on date:19/11/2018. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs.1399/-

Oneassist relationship number : 3123308
Name :- kiriti nandi
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Dec 29, 2018
Complaint marked as Resolved 
OneAssist Consumer Solutions customer support has been notified about the posted complaint.
Verified Support
Nov 26, 2018
OneAssist Consumer Solutions Customer Care's response
Dear Kiriti,

Greetings from OneAssist!

We regret the inconvenience caused. Your membership cancellation is processed vide service request number 3751148. Your amount 1399/- will be credited in bank account within 5 to 7 working days.

Regards,

Devendra,

OneAssist, Social Media Team.
Complaint comments 

Comments

A sum of 1899 has been deduct from my credit card by one assist without my permission ..and when i register a complaint then after many days they replied and they said that they will refund only 900 rs ...so plz its my last request to u ... refund my whole money...worst service my one assist

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