[Resolved] One Assist — I have sent my phone for service. But they don't return my phone yet. keeping my phone for more than 1.5 months | |||
My Membership No: 1005229 My Redmi Note3 i have sent to one assist on January 28th for service. but untill today they dint return it back. when ever i call they keep on changing my due date and keep extending my due date. and they just say that it is waiting in the center. Now i called them they changed the deliver date again. This is the toll free number of one assist [protected] mail id - [protected]@oneassist.in Was this information helpful? | |||
Apr 30, 2017 Complaint marked as Resolved OneAssist Consumer Solutions customer support has been notified about the posted complaint. Verified Support Mar 09, 2017 OneAssist Consumer Solutions Customer Care's response Dear Mr Kuru, Greetings from OneAssist..! We have forwarded your details to our team and they shall get in touch with on the development on your case. Regards Deepali Team OneAssist Verified Support Mar 10, 2017 OneAssist Consumer Solutions Customer Care's response Dear Mr Kuru, Greetings from OneAssist..! We tried calling you on your registered number informing you that your handset will be repaired by 13th March, but you were not reachable. We request you to provide us your alternate number or suitable time to contact you. Looking forward to hear from you. Regards Deepali Team OneAssist Verified Support Mar 15, 2017 OneAssist Consumer Solutions Customer Care's response Dear Mr Kuru, Greetings from OneAssist..! As per the telephonic conversation, we have received the due date of 18th March 2017 for your claim from service center. Your handset will be delivered by 24th March 2017 after receiving the handset from the service center. Provided due date was given by authorized service center which was intimated to you from OneAssist. Note: - Due date from the service center may change depending on the parts availability of the handset. Should you require any further assistance, please reach us at [protected]@oneassist.in or[protected] Regards Deepali Team OneAssist Verified Support Mar 29, 2017 OneAssist Consumer Solutions Customer Care's response Dear Mr Kuru, Greetings from OneAssist..! As per the telephonic conversation, our team will send you an update of the tracking details on your email id. Should you require any further assistance, please reach us at [protected]@oneassist.in or[protected] Regards Deepali Team OneAssist | |||
 1 Comment | |||
Comments
Unfortunately i have to use poor phone because of this case. I have updated the emergency contact number and also my phone is reachable now.
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