[Resolved] One Assist — insurance policy

AJAY BHAMBID

from Mumbai, Maharashtra

Address:	Mumbai City, Maharashtra, 401107
Website:	www.oneassist.in

I received SMS from ICICI BANK that RS-1899/- deducted from my debit card to ONE ASSIST PLAN without my permission which I never ordered. I also got a courier from one assist team. I don't even know the company and this kind o[censored]nsolicited charging of my debit card without my knowledge and use of my card by the company is really a criminal act and the company.

Please deactivate and refund my money immediately.
date of incident : 18.47hrs. 15 Oct 2018
ICICI Debit Card No.xx3501
OneAssist Relationship Number : 5517550

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Nov 29, 2018

Complaint marked as Resolved

OneAssist Consumer Solutions customer support has been notified about the posted complaint.

Verified Support

Oct 29, 2018

OneAssist Consumer Solutions Customer Care's response Dear Customer,

We regret the inconvenience caused. Your membership cancellation is processed vide service request number 3676817. Your amount 1899/- will be credited in bank account within 5 to 7 working days.

Regards,

Devendra,

OneAssist, Social Media Team.