[Resolved]  One Assist — money deducted from credit card

Sir..
One assist deducted 1399rs from my icici credit card. My relationship no 2552110. I got this message from one assist.
I have never filled any form, nor i contacted one assit. I dont signed any paper of one assist company.
From the behaviour of one assist, it is appearing that they are cheating and frauding with customers.
How can u access to any body account?

I contacted to customer care, they are also giving negative reply.

We are disturbed by the malpractices of one assist.
Refund my money.
Instead of gaining customer confidence... U r cheating the customers.
Still i hope that my complete amount will be refunded.
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Sep 25, 2017
Complaint marked as Resolved 
OneAssist Consumer Solutions customer support has been notified about the posted complaint.
Verified Support
Aug 21, 2017
OneAssist Consumer Solutions Customer Care's response
Dear Mr Kumar,

Greetings from OneAssist..!

We regret for the inconvenience caused to you and apologize for any misinformation given to you.

As per our records, we can see that your cancellation request is already been processed vide a Service Request number 2264159.

The refund will be processed in bank/card account from which the amount has been debited. It takes 7 to 8 working days for the refund to reflect in your bank/card account.

Should you require any further assistance, please reach us at [protected]@oneassist.in or[protected].

Regards,

Deepali

Team OneAssist
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