[Resolved] One Assist — one assist cleverly deduct money from credit card | |||
Respected sir, One assist deduct rs 1899.00/- on 17.01.2019 without any concern. So cleverly sent me only a email about deduction. I hate such action by one assist. I don't like to continue with one assist any more. I want my money back from one assist & cancel my membership. One assist membership id «field29». My contact no is - [protected]. The email details is here One assist membership on your hdfc bank credit card - membership status Inbox X Creditcardops. [protected]@hdfcbank.net Feb 27, 2019, 11:06 am To 901yash Dear yoshabanta das, Thank you for the interest shown in applying for oneassist membership through your hdfc bank credit card. We wish to inform you that basis your verbal consent given to oneassist, your hdfc bank credit card bearing number # 401403xxxxxx6341 has been debited towards the membership fee, as per the plan opted by you. In pursuant with the recent regulatory guidelines, we confirm that the membership fee paid by you is inclusive of the commissions that the bank earns from oneassist. Please note your one assist membership id «field29». Kindly quote this reference number in all future correspondence /claim. The welcome kit will be sent by oneassist consumer solutions pvt. Ltd. To your mailing address within the next 10 days.in the event of non-receipt of the documents, kindly contact the oneassist call center at the numbers mentioned below. The membership fee /emi debit (In case opted for) towards the aforesaid policy will feature in your subsequent month’s hdfc bank credit card statement. Contact details of oneassist consumer solutions pvt. Ltd. India toll free no. –[protected] Alternate no. –[protected] Email id – [protected]@oneassist.in P. O. Box address – Oneassist consumer solutions pvt. Ltd P o box no 7417, j. B nagar post office, Mumbai - 400059 Note:- On emi pre-closure - charges will be levied on the hdfc bank credit card as per the applicable rates. Sincerely, Transactions processing unit Credit card operations This is a computer generated e-mail and does not require a signature. Was this information helpful? | |||
Apr 20, 2019 Complaint marked as Resolved OneAssist Consumer Solutions customer support has been notified about the posted complaint. Verified Support Mar 20, 2019 OneAssist Consumer Solutions Customer Care's response Dear Mr Das, Greetings from OneAssist!!! We are sorry to see you go. We have forwarded your details to our team and you should expect a call within 24 hours. We would also like to advise you to delete all the personal details posted in your complaint, as the information provided on this site can be viewed publicly and can also be misused. OneAssist doesn’t ask for any of your card details for membership cancellation or for processing refund. Future communications will be done on your registered email id. We request you to write to us at our registered email id which is [protected]@oneassist.in in case of any query. Note: Real vigilance starts with you. Never share your OTP or Card CVV details with anyone as it could lead to fraud. OneAssist or our representatives will never seek these details from you. #StayProtected We appreciate your patience in the interim. Regards Team OneAssist | |||
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+91 80 8033 3333 [Customer Service]
+91 22 4298 3000 [Corp Office]
707-708-709, Acme Plaza, Andheri – Kurla Road, Andheri (E), Mumbai, Maharashtra, India - 400059
Dear sir I have to request that please do the settlement of card 4732 and 5768 it's request that sir it's ur calling of harrsement my grand mother is died bcz I have cut the hand and hanging the room on fan and street people save my life so it's request that plese sir it's my humble request do the sttele amount sir your bank is big but I'm very simple man ihave not used money sir my money was uesd here my wife Poonam and when he recover the money then give me divorce and then sir when my salary 18000 thousand at time my salary is 9000 so I could do these so it's request here pls do the settlement here
My mobile number is [protected] and [protected]