[Resolved] One Assist — one assist deactivate one assist plan | |
Hello there I received sms from hdfc bank that rs-1899/- deducted from my credit card to one assist plan. Without my permission.. I also got a mail from one assist team. I dont even know the company and this kind o[censored]nsolicited charging of my credit card and use of my card by the company is really a criminal act and the co. Please deactivate and refund my money asap Date of incident : 16 oct 2017 Hdfc credit card no. Xx1273 Oneassist relationship number : 2933365 Mob: [protected] Was this information helpful? | |
Nov 25, 2017 Complaint marked as Resolved OneAssist Consumer Solutions customer support has been notified about the posted complaint. Verified Support Oct 25, 2017 OneAssist Consumer Solutions Customer Care's response Dear CustomerGreetings from OneAssist...! We deeply regret the inconvenience cause to you. As per your request, we have cancelled your plan vide service request No. 2482052 & the refund will get processed in 7 working days. Should you require any further assistance, please reach us at [protected]@oneassist.in or[protected]. Regards Sagar (Team OneAssist) | |
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+91 80 8033 3333 [Customer Service]
+91 22 4298 3000 [Corp Office]
707-708-709, Acme Plaza, Andheri – Kurla Road, Andheri (E), Mumbai, Maharashtra, India - 400059
I have got a call from one assist on 28 October 2017 regarding cancellation but instead of cancellation they are requesting to continue plan and providing me a discount of Rs. 399, I have denied this discount and asked for cancellation then they disconnect the call. after that till the day no refund no communication.
Please refund my money as soon as possible.