[Resolved]  One Assist — One assist plan.

Address:522647

Hello there

I received sms from hdfc bank that rs-1299/- deducted from my credit card to one assist plan. Without my permission.. I also got a mail from one assist team. I dont even know the company and this kind o[censored]nsolicited charging of my credit card and use of my card by the company is really a criminal act and the co.

Please deactivate and refund my money asap
Date of incident : 31 may 2017
Hdfc credit card no. Xx5384
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Jul 21, 2017
Complaint marked as Resolved 
OneAssist Consumer Solutions customer support has been notified about the posted complaint.
Verified Support
Jun 09, 2017
OneAssist Consumer Solutions Customer Care's response
Dear Lakshmi,

Greetings from OneAssist...!

We are unable to trace your details. Request you to kindly revert us with your registered mobile number or OneAssist membership id, for us to assist you better.

Should you require any further assistance, please reach us at [protected]@oneassist.in or[protected].

Sagar

(Team OneAssist)
Jun 13, 2017
Updated by Lakshmi Chedella
Hello there
I received sms from hdfc bank that rs-1299/- deducted from my credit card to one assist plan. Without my permission.. I also got a mail from one assist team. I dont even know the company and this kind o[censored]nsolicited charging of my credit card and use of my card by the company is really a criminal act and the co.

Please deactivate and refund my money asap
Date of incident : 31 may 2017
Hdfc credit card no. Xx5384
Oneasist relationship no ; 2028980
Verified Support
Jun 20, 2017
OneAssist Consumer Solutions Customer Care's response
Dear Lakshmi,

Greetings from OneAssist...!

As per your request, we have cancelled your plan vide service request No. 2089183 & the refund will get processed in 7 working days.

Should you require any further assistance, please reach us at [protected]@oneassist.in or[protected].

Regards

Sagar

(Team OneAssist)
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