[Resolved] One Assist — one assist plan cancellation

ashily

Address:	Mumbai City, Maharashtra
Website:	www.oneassist.in

I received sms from axis bank that rs-1899/- deducted from my credit card to one assist plan on 06/06/18. Without my permission.. I also got a mail and a post from one assist team. I dont even know the company and this kind o[censored]nsolicited charging of my credit card. So i wants to cancel the subscription and refund my money immediately.

My one assist relationship number : 4583793

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Jul 15, 2018

Complaint marked as Resolved

OneAssist Consumer Solutions customer support has been notified about the posted complaint.

Verified Support

Jun 07, 2018

OneAssist Consumer Solutions Customer Care's response Dear Ashily,

Greetings from OneAssist,

We regret for the inconvenience caused,

We have initiated your cancellation process as per service request number 3239552. Your refund amount 1899/- will be credited to your account within 4 to 5 working days.

Thank You,

Regards,

Deepali,

Team OneAssist.

Jun 12, 2018

Updated by ashily i didn't get any updates from company.right now 5 days completed.

Jun 19, 2018

Updated by ashily I didn't get any update from Company. Right now 5 days should be completed

Jun 19, 2018

Updated by ashily I didn't get any update from Company. Right now 5 days should be completed

Jun 20, 2018

Updated by ashily I don't even know the company and there kind o[censored]nsolicited charging of my credit card. So I want to cancel the subscription and refund my money immediately.

Jul 01, 2018

Updated by ashily I didn't get any update from company. Right now one month should be completed