[Resolved]  One Assist — one assist service activate without information

Address:Dumka, Jharkhand

I received sms from hdfc bank that rs-1399/- deducted from my credit card to one assist plan on in dec month. Without my permission.. I also got a mail and a post from one assist team. I dont even know the company and this kind o[censored]nsolicited charging of my credit card. I m continuously calling on[protected], and [protected], but they not canceling the servicing.

Please deactivate and refund my money asap
Hdfc credit card no. Xxxxxxxxx9488
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Feb 7, 2018
Complaint marked as Resolved 
OneAssist Consumer Solutions customer support has been notified about the posted complaint.
Verified Support
Dec 26, 2017
OneAssist Consumer Solutions Customer Care's response
Dear Brajendra,

Greetings from OneAssist..!

We deeply regret for the inconvenience caused to you & appreciate your patience.

We are unable to find any details, requesting you to kindly mail us the customer ID or registered mobile number to [protected]@oneassist.in

Should you require any further assistance, please reach us at[protected].

Regards,

Brijesh

Team OneAssist.
Complaint comments 

Comments

Dear Brajendra,

We can help with that. Please write to [protected]@hdfcbank.com with your Card number & registered contact details. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

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