One Assist — Taken more than 7 months to return mine cell phone mi note 3

Address:Mumbai City, Maharashtra, 470001
Website:www.oneassist.in

Dear sir /madam i had taken insurance on my mi note 3, it had beeen broken on 3rd october, one time it had gone for re pick up, from 3rd of october uptill today i daily calls to one assist but thet always says we are forwarding your case to the concernt department ... sie 7 months that is more than half year is such a long time duration, kindly solve mine case or i m going to log fir against one assist

mine email address registered on one asssist is
anvish.[protected]@gmail.com

mine contact number - [protected]
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OneAssist Consumer Solutions customer support has been notified about the posted complaint.
Apr 04, 2017
Updated by ankursharma97527
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Complaint comments 

Comments

Dear sir / Madam,

I have received the Email for one Assist member ship
And My relationship number-1808683 & Amount of 1297 are deducting from my bank account .

My card number = xxxxx3992

So, please cancelled the my membership & refund my amount .

Regards
Vijay jadhav
OneAssist Consumer Solutions Customer Care's response, Apr 7, 2017
Verified Support
Dear Vijay,

As per our records, your plan is already active and you have received the refund too.

We hope your query was resolved

Regards,

Sagar (Team OneAssist)

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