[Resolved] One Assist — terminate the plan

[Resolved] One Assist — terminate the plan

S Sudeep Samir Dungdung from Phalodi, Rajasthan

Dear Concern, I received call from One assist and the amount of 1899/- got deducted from my Hdfc credit card.The ENHANCED WA PRIVILEDGE SINGLE PLAN got activated. My relationship no-2777672, Kindly cancel my plan for One Assist.I don't need the plan. Please terminate the plan and refund the amount. Hope this will be solved ASAP. Thanks in advance. Hdfc credit card no-XX7183 Sudeep Dungdung [protected] sudeep.[protected]@gmail.com Was this information helpful? No (0) Yes (0)
Oct 26, 2017 Complaint marked as Resolved OneAssist Consumer Solutions customer support has been notified about the posted complaint. Verified Support Sep 25, 2017 OneAssist Consumer Solutions Customer Care's response Dear Customer Greetings from OneAssist...! We deeply regret the inconvenience cause to you. As per your request, we have cancelled your plan vide service request No. 2381441 & the refund will get processed in 7 working days. Should you require any further assistance, please reach us at [protected]@oneassist.in or[protected]. Regards Sagar (Team OneAssist) Oct 04, 2017 Updated by Sudeep Samir Dungdung Dear Concern As per my last update regarding cancellation of one assist plan dated 23rd September 2017 assurance was given refund will get processed in 7 working days. I think it's more than time provided by you. Please note service request no 2381441 as mentioned by you. Request you to solve my needful as earliest. Regards Sudeep Dungdung [protected]
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