[Resolved]  One Assist — Wrong plan quotes & payment taken

Address:	New Delhi, Delhi, 110030
Website:	www.oneassist.in

Dear Sir,

OneAssist Membership ID : [protected]

please note I got call from your customer care[protected].and person told since I am regular member of one assist I will get plan as below

PLAN DISCUSSED-
"If I have 2 mobiles which are less than one year of invoice date & having total cost 20, 000 + then in 1099 Rs both will be insured with liquid & accidental damage protection for 1 year."

later phone got transferred to Miss Kiran for verification call & same is verified by her.
She also confirmed my both mobiles IMEI number & model. (LENOVO K5 NOTE + MI 4) etc & send link for payment .

I did payment only after getting confirmed that this mail is from one assist email only.

She also told to send picture of both of my mobiles after payment is done.

I did payment of 1099 Rs on[protected] & received SMS+mail for confirmation. But no one came back for any further information/verification .

Please help as this is not about some money but reliability of big company like one assist & loosing regular members like me & others.

PLZ DO NOT GIVE FAKE PLANS TO CUSTOMER AND QUOTE CORRECT DETAILS ..

Regards
Avanish