One97 Communications Customer Care
One97 Communications Ltd.
Customer satisfaction rating: 9%
Submit a Complaint
523
COMPLAINTS

One97 Communications Customer Care

One97 Communications Ltd.

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Address
B 121, Sector 5
Noida
Gautam Buddh Nagar District
Uttar Pradesh
India - 201301

Customer Care Phone Numbers and Contacts

Phone:
Phone:
up
192
down
79
up
68
down
36
+91 80 4123 7197  (Bangalore)
up
58
down
42
up
64
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48

Fax:
Fax:
+91 12 0477 0771  (HQ)

Additional info
Corporate Headquarters
B 121, Sector 5, Noida 201301
Tel: +91 12 0477 0770
Fax: +91 12 0477 0771

Mumbai
4th Floor, Enterprise Centre, Domestic Airport, Next To Orchid Hotel, Vile Parle East, Mumbai 400099
Tel: +91 22 2613 3197

Bangalore
144/533, 2nd Floor, 22nd Main, 150 Feet Ring Road, HSR Layout 1st Sector (Agara), Bangalore 560102
Tel: +91 80 4123 7197

Chennai
2nd Floor, Balammal Building, No 33, Burkit Road, T Nagar, Chennai 600 017
Tel: +91 44 2435 0197

Kolkata
6th Floor, Eco Station, BP 07, Salt Lake, Sec-5, Kolkata 700091
Tel: +91 33 4000 5197

International
Kenya
Lr No. 209/638/1, 12th Floor, Pension Towers, Loita Street, PO Box 10032 00100, Nairobi, Kenya

Bangladesh
Premises # 3, (Boshoti Dream), Flat: B#6, Room No: 1, Road-20, Gulshan-1, Dhaka-1212, Bangladesh

Dubai
106, 1st Floor, Building No. 11, Dubai Internet City Dubai, UAE

Nigeria
Adol House 15, Cipm Avenue, Alausa Ikeja, PO Box 4929, Lagos, Nigeria

View More Information...

Customer satisfaction rating
9%
Complaints
523
Pending
0
Resolved
45
Bad
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

One97 Communications related photos (223)

One97 Communications Complaints & Reviews

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One97 Communications — return of debit amount

 Luckybehera on Mar 20, 2019
I have booked a tatkal train ticket from kanpur to bhadrak for 18 mar 19 in irctc rail connect app through payment gateway one 97 comm but transaction go failure (Ticket not booked) but rupees 2146.11 debited from my hdfc credit card ending 5811 but still not refunded.
Plz look into this matter immediately and return back as soon as possible.....
Complaint comments  Read comments [1]Complaint category Railways

One97 Communications — amount deducted but the provider didn't get the same

 Diganta pani on Mar 19, 2019
On 18/3/2019 i have done a payment to dishtv below is my account details where my amount goes, but my services provider didn't get the same.

Dishtv.

Your a/c 1131 is debited with inr 425.00 on[protected]:10:13 a/c bal is inr. Info: pur/one97 communications l/noida/one97 communications l/seq no 865355. Call [protected] (If in india) if you have not done this transaction....
Complaint comments  Read comments [1]Complaint category Satellite, Cable DTH TV

One97 Communications — fraud online shopping

 Murtaza Kachi on Mar 17, 2019
A fraudster calling from sbi debit card department inform me that i don't have micro chip debit card and take all my details and use it for his personal transaction dated on 12/03/2019.
Details

1) ecom pur/one97
Communi/noida/120319/13:28 (Debit : rs 1500)

2) ecom pur/one97
Communi/noida/120319/13:29 (Debit : rs 9991)

3) ecom pur/one97
Communi/noida/120319/13:30 (Debit : rs 9992)

4) by debit card-othpg 010142
One97 communications
Lnoida - (Debit : rs 999)

This all not done by me....
Complaint comments  Read comments [2]Complaint category Unsolicited Phone Calls

One97 Communications — online fraud transaction

 Abhishek Lalwani on Mar 16, 2019
I tried to book a tatkal ticket from delhi (Nzm) to bhopal (Bpl) through irctc.

The amount got deducted from my bank account saying rupees 500.00 paid to one97 communication but the ticket was not booked. Below is the message from bank...

Rs. 500.00 spent on card xx7093 on 14-03-19, 11:04:53 at one97 communication li, delhi. Avl bal rs x, 8xx.28.

Please resolve this issue. I want my refund as soon as possible.

My no - [protected]...
Complaint comments  Read comments Complaint category Banks

One97 Communications — amount debited

 Balajigowrisankari on Mar 14, 2019
Hi,

Yesterday some of the amount had debited in my account without my knowledge. I got a confirmation statement from kotak bank. The payment had debited by one97 communications, noida 130319. Still i had not purchased any product from your company. I'm totally confused how is it possible such a things happened?. I have attached my bank statement for your easy reference. Let me know if you need any clarifications....
Complaint comments  Read comments Complaint category Banks

One97 Communications — unauthorized transaction from credit card

 Sona Nazwani on Mar 14, 2019
I had recieved a call from a no. They told our from bank and asked to pay bill using rewards points. I dont know fron where they got my no.and details they used my money from my sbi credit card of 9499 total kindly look into it and refund my money. They did two transaction on noida paytm one 97 communications. They cheated me. Request you to please refund the amount.....
Complaint comments  Read comments [1]Complaint category Credit Cards

One97 Communications — irctc ticket refund

 Nirmal Ruban Ponraj N on Mar 14, 2019
I have booked a train ticket from tbm to aay on 14th mar 19 in irctc rail connect app through payment gateway one 97 comm but transaction go failure (Ticket not booked) but money go debited from kodak bank account, but still not refunded.
Plz look into this matter immediately.
Message:-
Thank you for using your debit card xx3673 for a transaction of rs.465.49 at one97 communications l on[protected]:05:45.

Available balance in your a/c xx9114

Email id:- [protected]@gmail.com
With regards
Nirmal ruban ponraj n...
Complaint comments  Read comments [3]Complaint category Banks

One97 Communications — ticket not booked

 raj [email protected] on Mar 11, 2019
I have booked a train ticket from degana to chengalpattu on 10th march 2019in irctc rail connect app through payment gateway one 97 comm but transaction go failure (Ticket not booked) but money debited from canara bank account, but still not refunded.

Rs.2, 798.20 was spent on your sbi card ending 4745 at one97 communications l on 10/03/19. Available credit limit: rs.37, 847.80.
Pls do the needful.

Raj pareek
[protected]@gmail.com...
Complaint comments  Read comments [2]Complaint category Credit Cards

One97 Communications — money debited to one97 communication but tatkal ticket not booked via irctc app

 Aratrika Bhattacharya on Mar 9, 2019
Today on 9th mar'19 at 10 am sharp i was trying to book a tatkal ticket via irctc app. The amount total was rs.4351.47.
I used the debit card option (Debit card ending 5737) and one97 communication became the payment gateway. The payment failed to process and the booking was not done. However my money got debited.
Please work on my refund asap. I have already informed irctc, my bank and now informing you.
Please find screenshots attached for reference....
Complaint comments  Read comments Complaint category Railways

One97 Communications — transaction status

 brij2302 on Mar 8, 2019
I paid a document charge for a loan through a company website. I got server error during the transaction but amount got debited. Kindly confirm the transaction status and refund date of the transaction.

Transaction date : 07/03/2019
Transaction gateway : paytm one97 communications
Company name : shriram transport finance company limited
Transaction reference no :[protected]igafopuld5...
Complaint comments  Read comments [1]Complaint category Loans

One97 Communications — amount debited but ticket not booked

 Talakanti Indra Reddy on Mar 7, 2019
Sir,
I have tried to book tatkal ticket from shnr to tpty on 05/03/2019 through irctc app. I have selected paytm gateway for payment. Rs.930/- debited from my account but ticket was not booked and i have got error message 'payment not received from bank'. Kindly verify and refund the amount as soon as possible. Thank you.

Indra reddy t
Shadnagar...
Complaint comments  Read comments Complaint category Online Shopping

One97 Communications — cash back offer

 klnagrani on Mar 5, 2019
I paid money to pharmacy easy and still not received cashback offer 150 rupees in my wallet i had shared screenshot also but they are demanding now when you applied code we need that screenshot how this is possible to take the screenshot for all small small payment i paid money from paytm wallet you can check and give me cash back offer unnecessary they are waisting the time of customers and erritate and frastat also. I need your help and cooperation kindly help....
Complaint comments  Read comments Complaint category Pharmacy

One97 Communications — money is transferred to one97 communication l'noida

 bunnysank123 on Mar 3, 2019
Please return my money which was transferred to your company by mistake. I was trying to add rs.1500 to my paytm wallet on (02.03.2019) but due to some technical error my payment is not proceeding but after few tries, one payment is successfully done. But later when i check my bank (Sbi) mini statement i found that. From my debit card... 510372*296
Rs 1500 is deducted to your one97 community lnoida so kindly solve it as soon as possible and kindly give my money back.
Thankyou,
Jatinder kumar,
[protected]...
Complaint comments  Read comments [2]Complaint category Banks

One97 Communications — tatkal train ticket booking

 Praveen Kumar Kv on Mar 3, 2019
Actually i tried to book a train ticket on 03rd march 2019 at
11:07 a. M. But the ticket was not booked showing error but my amount (Rs. 585) was deducted from my bank account and it was paid to one97 communications. I've received msg from my bank. Please let me know when money will be refunded.

That massage was, rs.585.00 spent on pos/ecom using ib debit card on 03/03/19 11:07 at one97 communication li delhi from ac:xxx252142. Bal:xxxx cr - indian bank

I request the concerned people to take necessary action and refund my money to the account from which it is...
Complaint comments  Read comments [2]Complaint category Railways

One97 Communications — my money is deducted but message shows transaction failed and ticket not booked

 Gaurav Singh Yadav on Feb 28, 2019
I have booked a train ticket from lucknow to new delhi in lucknow mail on 28/02/2019 in irctc rail connect app through payment gateway one97 communications l noida in but transaction go failure (Ticket not booked) but got debited from dbs account and still not refunded. Please look in the matter seriously.

Message — dear customer purchase transaction at one97 communications l noida in using card no. *2028 for inr 415.49 on 28/02/2019 is successful. Clear balance in a/c is inr 669.43.

Email - [protected]@gmail.com
With regards - gaurav...
Complaint comments  Read comments [1]Complaint category Railways

One97 Communications — please take action on complaint id -2239037

 abhijeet3221 on Feb 28, 2019
Dear sir,
I abhijeet want to inform you that i have already complain previous and my complain id -2239037, but now till you have not taken any action on my complain id: 2239037, please take action as soon as possible and refund my debit amount in my account, otherwise i will go on consumer court, rest your kind.

Thank & regards
Abhijeet kumar
Mob. No.-[protected]...
Complaint comments  Read comments [1]Complaint category Banks

One97 Communications — amount deducted and product not delivered dslr nikon d5300

 Nagendra Arya on Feb 26, 2019
I am Nagendra from Bangalore I was informed about DSLR cameras at low price and my amount was charged but my product was not delivered I was paid about ₹4500 and my product was not delivered they We're saying we get deliver and they had no reply to my messages and changed their id in Instagram and no response from them and they cheated me in this way so, please take care of it and get it solved thank you ......
Complaint comments  Read comments Complaint category Digital Cameras

One97 Communications — money got deducted from my paytm wallet but my order for pubg game elite pass was failed

 Khelen Nongthombam Meitei on Feb 26, 2019
Pubg elite pass cost 600uc (600uc = rs799).
On paytm discount column i found pubg elite pass discounted with bonus 150 uc. So, thrusting it i enter the webpage and after finishing the process they say you have successfully done the elite pass but when i check nothing changed it was still 0uc. Please help me refund my balance i am a new account holder....
Complaint comments  Read comments Complaint category Credit Cards

One97 Communications — refund not received [Resolved]

 Ashay2907 on Feb 24, 2019
On 21 feb i was booking a train ticket from haridwar to mumbai via paytm which was of (₹1710) but after entering all the details the status shown was booking failed but my account was debited of ₹1710. Again on the second attempt i successfuly booked my tickets for ₹1700.
But in all i received a message from my bank account about 3 transactions of 1710 and one of 1700...
One from the failed paytm transaction which has been processed for refund other for the successful booking of my ticket and the other one which it is showing is of one97 communication limdelhi dlin.
Initially...
Complaint comments  Read comments [1]Complaint category Banks

One97 Communications — money deducted from bank ticket not booked (irctc) and yet to refund the amount

 Vibin Vijayan on Feb 19, 2019
Dear sir/madam,

Actually i tried to book a tatkal ticket on feb 14 at 11:07 am. Last week, but the ticket was not booked showing error but my amount (Rs. 1011.03) was deducted from my bank account and it was paid to one97 communications and i have been waiting for this one week to see whether my money will be refunded but nothing happened that's why i'm posting this complaint.
I request the concerned people to take necessary action and refund my money to the account from which it is debited. The sms i received from the bank is..

"alert: you've spent rs.1011.03...
Complaint comments  Read comments [2]Complaint category Credit Cards

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