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One97 Communications Complaints & Reviews

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Updated: Jan 21, 2026
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One97 Communications reviews & complaints page 4

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V
venkatesh68
from Hyderabad, Andhra Pradesh
May 16, 2023
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I applied a personal loan of 2lakh rupees using Paytm app on May 7 2023, The loan was approved with the loan account no: LXW-M[protected].
Paytm Loan Account No: PYTMPL_ABFL[protected]
In the app it is showing that amount was disbursed on same date, but amount was not credited into my Paytm payments bank account.
Bank name : Paytm payments bank,
Account number :[protected]
I tried contacting Paytm customer service but I'm not getting response. so I'm complaining here
One97 Communications customer support has been notified about the posted complaint.
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    Nandan Kyada
    May 4, 2023
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    Address: mota varachhha, surat

    Unauthorized SBI credit card transection in month of November. i have already complaint in SBI credit card customer care and also complaint in RBI portal.
    One97 Communications customer support has been notified about the posted complaint.
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      Kishore@0156
      from Bankura, West Bengal
      Apr 30, 2023
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      Address: Bankura, West Bengal-722205

      Sir 6700 rupees is debited from my bank account in the name of one97 Communication Ltd. for a wrong transaction. This money is very important for me. Please provide guidance for getting my money back. Coustomer care is not responding. It is always says busy. I dont understand what to do. I should report on cyber crime or police fir. Please help and explain the process
      One97 Communications customer support has been notified about the posted complaint.
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        S
        Shubham7880
        from Indore, Madhya Pradesh
        Apr 27, 2023
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        Dear sir, I cancel my ticket on 24th April.
        And refund money sent from irctc in one97 bank but i didn’t receive my money
        One97 Communications customer support has been notified about the posted complaint.
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          nsr6
          Apr 19, 2023
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          Address: Andhrapradesh

          Refund my 3906.07 rs which was sent by Acc no-[protected] .
          One97 Communications customer support has been notified about the posted complaint.
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            S
            SohamUtekar
            Apr 17, 2023
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            I had made the transaction for my bus ticket through the Paytm payment gateway, my money was debited but when I looked at my reservation it was still unbooked. Wondering if I will get my refund, once I post a complaint on the website through their customer care number but none of them seems to be helpful.
            One97 Communications customer support has been notified about the posted complaint.
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              S
              suketu1803
              from Ahmedabad, Gujarat
              Apr 8, 2023
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              Date of incedent :[protected]

              i have made payment of adani total gas ltd. through paytm with this one97 today morning the amount is debited from my account but still not credited on adani total gas ltd.
              details as follows...
              BIL/ONL/[protected]/One97 Comm/30408125
              this is my bank statement details of transection...

              my whatsup no, is [protected]
              mu email is : [protected]@gmail.com

              pl. doo need ful
              One97 Communications customer support has been notified about the posted complaint.
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                A
                Akhilesh Ravindra Nimsatkar
                from Nagpur, Maharashtra
                Mar 30, 2023
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                Address: Plot No -128,Samadhan Telecom Colony Pratap Nagar, Nagpur -440022

                Sir please order my return already 1 sound box delivered
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                  Manav7277
                  from Pilkhuwa, Uttar Pradesh
                  Mar 23, 2023
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                  Sir /Maam i had booked a train ticket on 14th march 2023 from paytm and due to waiting list my ticket is automatically cancelled and my transaction amount has been refunded from IRCTC but I have not receive my payment in my bank account .plz resolve this
                  One97 Communications customer support has been notified about the posted complaint.
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                    A
                    Avika62442
                    from New Delhi, Delhi
                    Mar 20, 2023
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                    Address: 1/31 Sadar Bazar Delhi Cantt

                    Dear team,

                    I do not use paytm anywhere as a form of payment especially not with my uber account yet every time I book a cab there are deductions to one 97 after paying with my axis bank credit card. can you please stop these deductions and refund my money?
                    One97 Communications customer support has been notified about the posted complaint.
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                      C
                      Chotuidol
                      Mar 4, 2023
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                      Address: 63-1-100,Burma colony, sriharipuram, visakhapatnam

                      I had paid tution fees 25/2/2022 around 3.15pm through Paytm postpaid but my amount is successfully completed as shown in my Paytm app but reciever not received the amount till now already 7 days completed I raised the complaint in Paytm app but they are not responding so I am kindly requesting to resolve my problem either amount not refunded to my account or transfer to the receiver account
                      One97 Communications customer support has been notified about the posted complaint.
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                        S
                        sinhaanandkr
                        Feb 16, 2023
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                        Address: One Skymark, Sector 98 noida Floor No.6 to 22, Tower-D, Plot no H-10 B, Noida, Uttar Pradesh 201301

                        Hi Team,
                        On 07-Feb-2023, I just missed the payment of PayTM Postpaid by just only 30-40 minutes after midnight 23:59 pm due to some family Issue i.e. my mother was hospitalized and in serious condition.

                        But immediately paid total amount within 30-40 mins when I was free from the Hospital emergency and from conversation of doctors.
                        As one-time exception, all other Bank and Credit line service companies provide the waiver of late fee. But here due to medical emergency PayTm One97 Communications is not providing the Late Fee Waiver.
                        This situation can happen with anyone. But here PayTm or One97 Communications taking advantage and only trying to make money without understanding the customer's problem, at least once. I am using Paytm since last 11-12 years.
                        I have never seen this kind of worst service of PayTm or One97 Communications.
                        I think in this case customers should avoid using PayTM Postpaid and PayTM services.
                        Sir, Please help us here.
                        Regards,
                        Anand Kumar Sinha
                        [protected]@gmail.com
                        One97 Communications customer support has been notified about the posted complaint.
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                          B
                          BSFS TEMPONLINE
                          Feb 15, 2023
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                          Date of incident : 16 November 2022
                          from paytm wallet
                          order id[protected]
                          wallet reference no. [protected]

                          description:
                          order was made as above and cashback of 1000 was issue ( enclosed here with ).
                          cashback not received(it should be credited within 24 hours as rule) yet even after written complaint to one97 communications.
                          One97 Communications customer support has been notified about the posted complaint.
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                            S
                            Shalom03
                            from Ramnathapuram, Tamil Nadu
                            Feb 2, 2023
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                            Address: Anbu Nagar, Kilakarai

                            Sir still didn't receive refund amount for my IRCTC amount
                            One97 Communications customer support has been notified about the posted complaint.
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                              N
                              Niloy1983
                              from Barrackpore, West Bengal
                              Jan 24, 2023
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                              Address: Paytm/one97 communication

                              I have made a payment of rs 9166.17 through Paytm from my axis bank credit card ending 4639 on 5th of January'2023 to AirForce school barrackpore but payment got failed and I got a message from Paytm that my payment got failed and I will get back the payment back to my credit card within 7 working days but still now I have not got the refund from Paytm...plz help me
                              One97 Communications customer support has been notified about the posted complaint.
                              What is the current status of my previous complain.Plz give a positive reply asap
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                                N
                                Niloy1983
                                from Barrackpore, West Bengal
                                Jan 24, 2023
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                                Address: Paytm/one97 communication

                                I had made a payment of rs 9166.17 through Paytm from my axis bank credit card ending 4639 on 5th of January'2023 and the payment got failed then I got a message from Paytm to my registered mobile number about the failed transaction with a ORDER ID and there also stated that I will get back the payment back to my credit card within 7working days but after repeatedly complaining and requesting to Paytm they have not refunded the amount till now... Plz help
                                One97 Communications customer support has been notified about the posted complaint.
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                                  A
                                  Aakash Saraswat
                                  Jan 23, 2023
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                                  Dear sir/mam
                                  I was resigning from one communication before 6 months ago and I am clearing my all dues and all devices handover to Mr.vaibhav Dixit..but still I am not received my full and final settlement from company.please see this whole matter and revert back me as soon as possible..
                                  Thanks & Regards
                                  Aakash Saraswat
                                  (33784)
                                  Mob-[protected]
                                  One97 Communications customer support has been notified about the posted complaint.
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                                    R
                                    Rahul K Ramankutty
                                    from Chelakkara, Kerala
                                    Jan 17, 2023
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                                    I tried to buy a Washing machine (TL - REW 6.5 kg Aqua) from www.ifbappliances.com. online transaction on 17/01/2023 through their website but payment gateway is Paytm. But after payment, order was failed and money deducted from my credit card. Also not updated on website. So I request you to immediately solve the issue.

                                    Thank you.
                                    One97 Communications customer support has been notified about the posted complaint.
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                                      S
                                      Sayed Wahid Ali
                                      Jan 15, 2023
                                      Nov 18, 2023
                                      This thread was updated on Nov 18, 2023
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                                      I try to make online transaction on 07/01/2023 through net banking but payment got failed and money deducted from my account but not updated on website. so i request you to immediately solve the issue.
                                      thank you
                                      One97 Communications customer support has been notified about the posted complaint.
                                      Did you get refund?
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                                        H
                                        Hariram inwaty
                                        from Amarwara, Madhya Pradesh
                                        Jan 10, 2023
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                                        Address: जिल्हेरी पो,रिछेडा त,अमरवाडा जि,छिन्दवाडा म,प्र,
                                        Website: Xxy

                                        दिनांक 06/07/2022 को मेरे खाते से 156045₹काफर्जी ट्रांजेक्शन वन97कम्यूनीकेशनलिमिटेड के नाम से हुआ है क्रपया जांच कर रूपए बापिस करे जी। . धन्यवाद
                                        One97 Communications customer support has been notified about the posted complaint.
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