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One97 Communications Complaints & Reviews

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Updated: Jan 21, 2026
Complaints 1249
Resolved
105
Unresolved
1144
Bad 😕 It seems that One97 Communications has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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One97 Communications reviews & complaints page 4

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P
panchayat@916
Nov 30, 2022
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I have a SBI credit card and yesterday date[protected], 2 fraud transactions done though my credit card. This not done by me. Yesterday my remaining two transactions of 19342 and 19342 are done my account has been deducted yesterday. By the way tried to withdraw money from my account 05 times but 02 transactions is done and 03 is pending. So kindly refund my all money as soon as possible. I have lodged the FIR yesterday. I am mailing you the copy of FIR and the copy of massage received in the massage box of my phone.
One97 Communications customer support has been notified about the posted complaint.
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    Y Gopi Chand
    Nov 27, 2022
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    My paytm payments bank account is freezeed allof sudden my money is stuck in that account please help me to release those money it's very important to me please help me to unfreeze my account.
    Account Details:
    [protected]
    Paytm0123456
    Y Gopi Chand
    One97 Communications customer support has been notified about the posted complaint.
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      Y
      yogender12
      from Hyderabad, Telangana
      Nov 23, 2022
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      Resolved

      I was making a fee transaction on 22/11/22 around 2:00pm to 3:00pm through paytm gateway i have chosen net banking (indian bank) option and money got detected from my account and but transaction is in processing and receiver did not receive money. In bank statement it is showing money has created to one97communication. .please refund as soon as possible.
      Nov 24, 2022
      Complaint marked as Resolved 
      One97 Communications customer support has been notified about the posted complaint.
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        K
        [email protected]
        Nov 23, 2022
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        I update to d2h stream box but I didn't get product or refund any paid money online
        One97 Communications customer support has been notified about the posted complaint.
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          S
          [email protected]
          from Gulbarga, Karnataka
          Nov 12, 2022
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          Address: Vrl logistics ltd shoolagiri 635117
          Website: [email protected]

          Dear sir

          my icici credit card no is [protected] date of 23 cotomber 1 day 3 time deducted the amount.What is the reason.For your reference i will attached the screen short and please refund the amount this is my hamble request.

          Satishkumar
          One97 Communications customer support has been notified about the posted complaint.
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            P
            Pardeemalik
            Oct 26, 2022
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            Address: Shahbad

            I have a axis bank credit card and 3 days back 3 fraud transactions done though my credit card this not done by me same day I send a request to u kindly stop these transactions but yesterday my remaining 2 transactions of 49700 and 49300 are done my account has been debit yesterday so kindly refund my all money as soon as possible otherwise I see u in court and file a case against u
            One97 Communications customer support has been notified about the posted complaint.
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              1
              118074328
              Oct 26, 2022
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              Address: DHANYA BAGICHA EKTA COLONY, BADKI DELHA GAYA
              Website: [email protected]

              My money has been credited to my paytmpaymnent bank account but it is not showing in my bank account id or in the bank from which ithas been linked
              One97 Communications customer support has been notified about the posted complaint.
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                P
                Pardeemalik
                Oct 22, 2022
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                Address: One97 communication Noida

                Yesterday I received 4 otp against my axis bank credit card so today I block my credit but in my axis bank phone banking show my 4 transactions are in process this is not done by me but my 26000 rps are deducted and 3 transactions are also in process kindly stop these payments and refund my 26000 as soon as possible
                Transactions reference no are
                Ref #[protected]
                Ref#[protected]
                Ref #[protected]
                Ref # [protected]
                One97 Communications customer support has been notified about the posted complaint.
                Oct 26, 2022
                Updated by Pardeemalik                 Please resolve my complaint
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                  A
                  Asarachu1319
                  from Palakkad, Kerala
                  Oct 17, 2022
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                  Address: Noida

                  I am a Paytm user I completed mini kyc but it will expired. And my amount is stuckked in wallet Paytm kindly do the refund to my bank account there is no customer support also in Paytm
                  One97 Communications customer support has been notified about the posted complaint.
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                    K
                    Kinshuk Dey
                    Oct 13, 2022
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                    Paytm postpaid fraud

                    Address: Skymark One, Shop No.1, Ground Floor, Tower-D, Plot No. H-10B, Sector 98, Noida, UP-201301

                    Date: 12th of October 2022
                    Client Number: [protected]( Number of the person who did the fraud)
                    Full Description: I had an amount due of INR 2700 from Paytm postpaid. On the 12th of October, I received a WhatsApp message from a Paytm agent that I need to pay INR 1000, and my account for Paytm postpaid will be closed and I do not need to pay any due anymore.

                    She told me that the account will be updated after 24 hours....
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                    Sachin Yadhuwanshi
                    from Meerut, Uttar Pradesh
                    Sep 29, 2022
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                    Address: Delhi Road Rithani,
                    Website: [email protected]

                    Rs7115.50deducted from my account Through ONE97COMMUNCATION LT Noida Sbi Credit card on dated 28.09.2022 times05.48PM for DishTv recharge my Ecom Tx SEQ-No[protected] date 28.09.2022 time 05:48
                    To Reatin My Payment . Otherwise I am complain one97 communication in police station was done.
                    One97 Communications customer support has been notified about the posted complaint.
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                    Please Refund my amount..
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                      P
                      prasadsapare
                      from Belgaum, Karnataka
                      Sep 26, 2022
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                      Dear Sir,
                      with reference to the subject, The amount 2, 790/- was deducted from my SBI net banking, this amount transfer to showing PAYTM PAYMENTS BANK LTD, in with following Ref IDs.

                      Below is the Transaction Details

                      Date - 24/09/2022 Time 6:45 PM Paytm Payments Bank Ltd reference id-IGAOIZKON0 AMOUNT 2, 790/- IND

                      Request you to check and arrange to refund amount back to my State Bank of India.

                      Thanks & Regards,
                      Prasad Sapare
                      One97 Communications customer support has been notified about the posted complaint.
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                        A
                        Anilbhai pipaliya
                        from Rajkot, Gujarat
                        Sep 20, 2022
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                        Address: Gaziyabad

                        Bank fraud
                        Facebook sefraudd Kiya gya he one97 comunication transfer huva he
                        One97 Communications customer support has been notified about the posted complaint.
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                          cookasun
                          Sep 16, 2022
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                          Address: Noida

                          Received a call from these nos.caliming to be bharat gas subsidy since 8th sept to 11th sept 2022. mobile nos.[protected]/ [protected]/ [protected]
                          whrein they have hacked my bank account / credit card and taken 124000 since 8th sept to 11 th sept 2022 under paytm to whic I dont have paytm account, .kindly track these nos. and ensure my money is transferred to my ac under the no. [protected]. I have not authorised. Arrest these scamsters.
                          One97 Communications customer support has been notified about the posted complaint.
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                            R
                            RajeevBudhiraja
                            from GURUGRAM, Haryana
                            Sep 9, 2022
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                            Address: C-340 ground floor sushant lok 1

                            Dear Sir,
                            We have transferred the payment for @Rs.57840.00p from Account no[protected]INDIAN BANK Chandni Chowk) on[protected], vide Paytn order ID [protected], for Electricity bill for DHBVN, Our account has been debited but DHBVN account has not been credited and the money has not been returned back to our account no[protected] Indian Bank, Chandni Chowk, Delhi-6,
                            Kindly release our money for 57840.00 so that it can be deposited to our account, Waiting for an early reply
                            With Best regards
                            Rajeev Budhiraja
                            One97 Communications customer support has been notified about the posted complaint.
                            Sep 17, 2022
                            Updated by RajeevBudhiraja                             My complaint is yet not resolved
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                            My complaint yet no resolved
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                              K
                              Kutan1984
                              from Karimganj, Assam
                              Sep 6, 2022
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                              Today I received a call regarding my credit card and they asked me to share card details and I was convinced somehow the call was from bank itself and mistakenly shared my card details and unfortunately a sum of rs.48, 283.75 was fraudulently deducted from my account and the whole transaction was done through ONE97COMMUNICATIONSLIM .System generated massages and recorder voice call are saved in my mobile phone..if required I can share with you..plz do the needful and credit the whole amount in my A/C.
                              One97 Communications customer support has been notified about the posted complaint.
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                                R
                                rahulraaj05
                                Aug 30, 2022
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                                Someone did fraud transcation from my Debit card xxxxxxx07 to this company one97 communications ltd of Rs 30314 or 5000 on 29th Oct 22 05.47 pm.
                                I have all proof of SMS. Also registered complaint to cyber crime and police FIR.

                                Please check the account and clarify me then I will return my complaint
                                One97 Communications customer support has been notified about the posted complaint.
                                Aug 30, 2022
                                Updated by rahulraaj05                                 Someone did fraud transcation from my Debit card xxxxxxx07 to this company one97 communications ltd of Rs 30314 or 5000 on 29th Aug 22 05.47 pm.
                                I have all proof of SMS. Also registered complaint to cyber crime and police FIR.

                                Please check the account and clarify me then I will return my complaint

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                                  K
                                  Khemraj Chaudhary
                                  Aug 29, 2022
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                                  Address: Bangalore

                                  I had personal loan of 2 Lakhs from paytm where aditya birla capital is their lending parter. I have closed my loan on 4th August 2022, I have sent mail to aditya birla capital, sent all screenshots to paytm on their twitter handle.
                                  But still even after a month my loan is showing active and now they sending notification for next emi due.
                                  Please help me out. Their support is pathetic
                                  One97 Communications customer support has been notified about the posted complaint.
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                                    Karuna0404
                                    from Jaipur, Rajasthan
                                    Aug 26, 2022
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                                    Sir my union Bank account this fraud company deducted my money 2 times so pls help me, ,
                                    One97 Communications customer support has been notified about the posted complaint.
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                                      kiranmote
                                      from Thane, Maharashtra
                                      Aug 26, 2022
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                                      On 24/08/22, i have wrongly transfer the amount 1, 00, 000/- to one97 communications ltd and transaction number is[protected] at around 3:30pm. its my humble request to please do refund for said amount.I have attached transaction message details.
                                      One97 Communications customer support has been notified about the posted complaint.
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